We were there for three nights, it was very nice, good location, great for a rest and near mirador Nervion for a good walk. Good food nearby. Markets available close to hotel.

definitely not a 4 stars hotel.no enought people working at same time.i been waiting 15 min to do the check in at 9 pm.beside that staff was rwally helpfull and nice. No usb outlets to charge cellphone and no hair conditioner.

Great service

Really enjoyed our one night stay on the way to catch the ferry from Bilboa . It was a Mid week late October so most of the restaurants in Orduna were shut. We ate in the hotel dining room and were delighted with the quality of the food., in particular the steak with Roquefort sauce .

because of restricted access somewhat difficult to find. Also there are only a few parking spaces close to the hotel. Because one of us has a wheelchair for longer distances, we got a room for disabled.people. That was a disaster. You should not have any handicap to manage. Apart from the fact that the bathroom was old and worn (looks like from the same period as the building) it is large and there is not a single possibility to hold on. Also the door opens at the wrong side, so that it is nearly impossible to enter without leaving the room and enter from the public area. Later we saw the bathroom in another room and that looked much better. The breakfast was good (when you are able to digest the bacon which was totally solid) but not as you could expect from a hotel like this. All in all a nice building at a nice square but apart from the facilities we did not use, nothing special.

Great Hotel but needs signage! Couldn't access the road until the lady in the tourist office removed the bollards for us! Food in the restaurant was adequate. Very friendly staff on reception and in the bar.Lovely courtyard for drinks and snacks. Small amount of parking but locals very helpful. Overall a good experience - would return as the views on the journey in and different direction out are quite spectacular.

Beautiful hotel/spa housed in an historical building in the center of Orduna. Wonderful accommodations, friendly and helpful staff, excellent breakfast buffet. Truly a 5 start hotel.

Nice place to stay some nights in the Basque country