The room is very small. You have to complete a form and upload your drivers license AND credit card photo to a suspect online form in order to get an email to get in. The beds are uncomfortable and you will be kept up all night with the hammer-like noise made by the radiator heat. You can also hear every noise in the rooms and halls around you. Avoid.

The room was full of dust. The bed mattress tipped up when we both sat on the opposite end. The air conditioner did not work. When we opened it to make it work we noticed the air filter was filthy, full of dust balls as if it hadn’t been changed it a long time. The remote control for the tv did not work we had to manually turn on the Tv. When we called for service two times we were sent to voice mail when the receptionist was downstairs doing nothing as we discovered when we went down to seek help. The receptionist bad mouthed me when I sighed from being out of breath from climbing the five floors. There is no elevator and very long steep steps to the fifth floor. The decorum is disconnected and random. There was little water pressure in shower or bathroom sink. The grey carpet going up the steps is filthy and very, very old. I will make sure my friends do not stay here.

The room was clean and the neighborhood was fine. Otherwise I wasn’t crazy about this place. Building was old with no elevator. The room was fairly recently remodeled and in good enough shape but was tiny, very noisy from both interior and exterior noise and the bed was super uncomfortable— like sleeping on a box spring. Did not sleep well at all.

You must register with full ID and security info in the days prior to your stay. Don't miss the messages from the property on the Hotels.com app and/or email/text. With that done you get an email the day before check-in with lobby and room access codes and wi-fi info. Everything went very smoothly apart from some amusing typos in the messages. My room (with private washroom) was small but very well appointed (coffee maker, bottled water, microwave, fridge, safe, nice TV) and comfortable (good bed, towels, HVAC control). Front desk periodically has humans but always has Keurig coffee and snacks. Location is good and well signed. Look for the black awning. Drawbacks: no luggage storage, maid service or elevator Solid deal for the price!

You might think a hotel without an elevator would mention that upfront. Nope! You're thinking of a better place than the Chelsea Inn. That should be the headline, but it's hidden in the POLICIES section of their listing. How is "no elevator" a POLICY?  Hope you like carrying stuff up narrow staircases!   Did you want a room where you could control the temperature? Sorry, not here; they only turn on the heat at night, so if it's cold out and you sleep late, expect to freeze. Did you expect wifi because it's listed as an amenity? It exists, but when it works it's virtually unusable; it disconnects often and is unusably slow 98% of the time. Want to leave your bags at the front desk? Forget about it! Regularly scheduled room cleaning? Or a sign you hang on your door to request cleaning? Nope. Want to change rooms? You'll need that approved by someone offsite; the person at the front desk isn't empowered to help guests.   For a closet, there's an 18-inch-wide particle board cabinet from Ikea's bargain bin. There's no phone in the room, and (obviously) no room service. There is no lobby. Only registered guests are allowed in the rooms, so don't expect to have any friends or relatives stop by.   This may well be the worst hotel I've ever stayed in - and I've stayed in places that smelled of mold and had no blankets, and in places that rent rooms by the hour to guests who see that as a benefit, if you know what I mean. I would put the Chelsea Inn in the same category as those.

We stayed in the cuty to see the Thanksgiving day parade

We enjoyed our stay here. Great value in a nice location.

Stay was great, but Hotels.com screwed up on the booking and it was not enjoyable to deal with them. I will go direct next time.