When I arrived the hotel, they not prepared the room yet and the room is very messy and dirty, they asked us to wait 15 minutes outside for them to clean the room, Very disappointed because the room is very small and they do not clean it properly.

The location is strategic, close to many attractions, Lotus, Aeon mall near the hotel and the hotel have a lift.

The water heater didn't work and one the first day of our stay in the morning the water didn't come which made our plan collapse had to start my trip at 12pm+ paid MYR212/per night for a room. Check-in time is 3pm but check out time 12.30pm which doesn't make sense. The Air-conditioning also didn't work well the air wasn't cool so we had to wait till the mechanics fixed it. The pillow was saggy and not comfortable at all. The bedsheet not put on instead they fold it together with the duvet. Only yellow light in the room no white light which makes it difficult to make up as U can't really see ur skin colour properly. I book 2 room one me and my mom another for 2 brothers. Both room had the same problem.