Management wanted to get a 5-star rating and urged contacting them for things needing attention, but I feel that isn't my job while on vacation and the place should be in a "5" condition on arrival. Pillow cases not washed- had hair on them. Shower drain clogged, bath faucet leaked, ice maker didn't work, bedroom ceiling light flickered (very annoying), bedroom lamp didn't work, kitchen needed a few more items for cooking (not even a spatula or cookie sheet). Lots of little annoyances.