Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty
Hotel en Nuwara Eliya
2 huéspedes · 1 habitación · 1 baño
Razones para reservar
Experiencia de primer nivelUna de las propiedades más caras de la zona
Incluye lo esencialJardín, Piscina, Internet/WiFi y más
Reserva con confianzaColaboramos con los principales sitios web de viajes para que estés seguro de que estás obteniendo una buena oferta de alquiler perfecto.
Sobre este hotel
Luxury hotel with 2 restaurants and a winery
2 restaurants, an attached winery, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite.
Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty offers 160 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
2 restaurants, an attached winery, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite.
Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty offers 160 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.
Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servicios
Piscina
Internet/WiFi
Aparcamiento
Lavandería
Balcón o patio
Jacuzzi o spa
TV
Gimnasio o centro de fitness
Jardín
Mapa de Nuwara Eliya
Habitaciones Disponibles
Deluxe Triple Room
Camas no especificadas
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.
Deluxe Room
Camas no especificadas • 28 m²
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.
Presidential Room, 1 King Bed
Camas no especificadas • 62 m²
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.
Royal Studio
Camas no especificadas
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.
€€€€
Reseñas
5.0
I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home
5.0
I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home
1.0
The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff.
There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.
1.0
The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff.
There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.
2.5
Beautiful hotel, with good food, great service
2.5
Beautiful hotel, with good food, great service
4.0
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
4.0
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
2.0
Property was nice. Wifi was slow. Service is slow too
2.0
Property was nice. Wifi was slow. Service is slow too
2.0
would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
2.0
would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
2.5
Very Good Exciting
2.5
Very Good Exciting
1.0
The hotel was clean and tidy but the service left much to be desired.
We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up.
There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water.
We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around.
While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
1.0
The hotel was clean and tidy but the service left much to be desired.
We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up.
There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water.
We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around.
While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
5.0
My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work!
5.0
My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work!
3.0
Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount.
3.0
Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount.
2.0
The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room.
2.0
The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room.
2.0
Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay.
2.0
Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay.
5.0
I had a good experience . Everything was more than i expect
5.0
I had a good experience . Everything was more than i expect
5.0
The hotel staff was very friendly and courteous from day one. The food selection was very good and our room was very clean. Any of our requests to the front office was handled immediately. Mr. Manoj Raj at the dining area was so friendly and helpful to us and made our breakfast and dinner a very pleasant experience. I am sure the other hotel staff members are the same. All in all, it was a very enjoyable experience for my wife and I and I recommend this hotel to anyone looking for a getaway to enjoy peace and tranquility in the hill country.
5.0
The hotel staff was very friendly and courteous from day one. The food selection was very good and our room was very clean. Any of our requests to the front office was handled immediately. Mr. Manoj Raj at the dining area was so friendly and helpful to us and made our breakfast and dinner a very pleasant experience. I am sure the other hotel staff members are the same. All in all, it was a very enjoyable experience for my wife and I and I recommend this hotel to anyone looking for a getaway to enjoy peace and tranquility in the hill country.
3.0
We reached the hotel in the late evening by our van.Staff in the hotel geeted us and served hot chocolate.I would rather prefer a very strong tea as Nuwara Eliya tea is famous as the tea grown at high mountain.We booked a super deluxe room and it was in 2nd floor.The room was clean but the interior was quite old fashioned.Bathroom was very neat and clean.We stayed 2 night in that hotel.Though the breakfast had a quite variety and we tried most of them but could not get a feeling of Sri Lankan food.However the I liked sambal and sambar (made of fresh vegetables) very much.We ordered room service and the foid was horrible though they served well.It is nicely located to reach city and to other areas but we felt the money we spent for two night is not of worth.I would still recommend this hotel if somebody is staying for one night.They need to be competitive in relation to the pricing.Improvement needed for the breakfast.I forgot to mention the banana cake was a bit hard and felt like not fresh.
3.0
We reached the hotel in the late evening by our van.Staff in the hotel geeted us and served hot chocolate.I would rather prefer a very strong tea as Nuwara Eliya tea is famous as the tea grown at high mountain.We booked a super deluxe room and it was in 2nd floor.The room was clean but the interior was quite old fashioned.Bathroom was very neat and clean.We stayed 2 night in that hotel.Though the breakfast had a quite variety and we tried most of them but could not get a feeling of Sri Lankan food.However the I liked sambal and sambar (made of fresh vegetables) very much.We ordered room service and the foid was horrible though they served well.It is nicely located to reach city and to other areas but we felt the money we spent for two night is not of worth.I would still recommend this hotel if somebody is staying for one night.They need to be competitive in relation to the pricing.Improvement needed for the breakfast.I forgot to mention the banana cake was a bit hard and felt like not fresh.
1.5
Good location and well behaved staff
The hotel is very expensive compared to quality of services . I would rate it 3 star level. The bed is not comfortable and the toilet is very old fashion. The breakfast and dinner was not up to my expectations
1.5
Good location and well behaved staff
The hotel is very expensive compared to quality of services . I would rate it 3 star level. The bed is not comfortable and the toilet is very old fashion. The breakfast and dinner was not up to my expectations
0.5
Won't go back again, worse hotel ever, it has extremely small pool and gardens, and Super high rate.
0.5
Won't go back again, worse hotel ever, it has extremely small pool and gardens, and Super high rate.
3.0
Got off to a bad start – ‘your booking is for tomorrow sir and anyway Expedia have cancelled the booking’. Resolved quickly by producing the (already paid) Wotif confirmation but no apology.
Everything thereafter was ‘good’. Location quiet and secluded but ten minutes walk to the centre of Nuwara Eliya, comfortable rooms, prompt and attentive service, reasonable and reasonably-priced food, etc. But atmosphere – generally and especially in the horrible bars – was a bit charmless (this may have something to do with the fact it was an Arabic hotel and their décor was simply not to our taste – certainly that could explain the bars).
3.0
Got off to a bad start – ‘your booking is for tomorrow sir and anyway Expedia have cancelled the booking’. Resolved quickly by producing the (already paid) Wotif confirmation but no apology.
Everything thereafter was ‘good’. Location quiet and secluded but ten minutes walk to the centre of Nuwara Eliya, comfortable rooms, prompt and attentive service, reasonable and reasonably-priced food, etc. But atmosphere – generally and especially in the horrible bars – was a bit charmless (this may have something to do with the fact it was an Arabic hotel and their décor was simply not to our taste – certainly that could explain the bars).
2.5
An awesome place. A real gem.
2.5
An awesome place. A real gem.
4.0
Hotel facilities were excellent and staff very helpful if a little disorganised.
4.0
Hotel facilities were excellent and staff very helpful if a little disorganised.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Nuwara Eliya?
El precio medio de un alquiler en Nuwara Eliya es 40 € por noche. Este alquiler es 131 € más elevado que la media.
¿Este hotel incluye aparcamiento?
Sí, Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Qué comodidades están disponibles en Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty?
Hemos encontrado 9 comodidades para este alquiler. Esto incluye piscina, internet/wifi, aparcamiento, lavandería y balcón o patio.
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