The hotel was lovely and was centrally situated for a lot of sites. The staff were friendly and very accommodating.

Loved our stay here! Great location. Staff was very flexible and helped us extend our room by a day last minute due to our trip plans changing. The rooftop library and view of Duomo were amazing!

Loved our stay here! Great location. Staff was very flexible and helped us extend our room by a day last minute due to our trip plans changing. The rooftop library and view of Duomo were amazing!

Really cool property with a rooftop terrace view to die for!! Pack light though, stairs are a killer, but totally worth it. Staff was so friendly and helpful!!

This hotel was great for our family of 5 as everyone was able to have their own bed. The AC worked great which was important because it was 104 the days we were in Florence. The place is centrally located and felt safe.

This hotel was great for our family of 5 as everyone was able to have their own bed. The AC worked great which was important because it was 104 the days we were in Florence. The place is centrally located and felt safe.

Excellent location with very close access to great dining options. Room was very nice

Excellent location with very close access to great dining options. Room was very nice

This hotel was wonderful as was the hospitality extended to my family. This hotel is conveniently located to the areas of interest . Our room was beautiful, very clean, and included nice amenities. I highly recommend this hotel.

This hotel was wonderful as was the hospitality extended to my family. This hotel is conveniently located to the areas of interest . Our room was beautiful, very clean, and included nice amenities. I highly recommend this hotel.

It was my worst stay ever. Arrived at the hotel with my two daughters with 10 and 9 years old plus 4 suitcases and 4 backpacks. It was almost 38 Celsius degrees in Firenze. No reception downstairs. No bell boy. No elevator. We got to the stairs to the 1st floor. My kids starting complaining that the place is not well maintained and they do not want to stay there. We get into the front desk and we were informed that check in is supposed to be at 3pm. I looked into my Expedia reservation and it says it’s 2pm. Maria is able to get us into the room around 2:15pm. The air conditioning is not on and the room is very hot. Ok, we talk to the kids that this is just a matter of time. It’s 1am and the room it’s still hot. We send a message thru app to the management asking for help. No help. We received an answer in the morning that for these matters we should call to an emergency number. We decided to check out immediately as my kids said: this is not vacation. I asked to check out a day before and give back my keys at 9am. The receptionist tells me that I can’t checkout. I ask about the air conditioning that is not working. She says she will call someone to fix it. We decided to go. The elevator is broken. We need to get down by the stairs. We decided to leave not only the hotel, but Firenze. In one word: nightmare!

Great place to stay for the price, excellent location. The building is a little hard to get in if you are carrying big luggage.

Great place to stay for the price, excellent location. The building is a little hard to get in if you are carrying big luggage.

It was my worst stay ever. Arrived at the hotel with my two daughters with 10 and 9 years old plus 4 suitcases and 4 backpacks. It was almost 38 Celsius degrees in Firenze. No reception downstairs. No bell boy. No elevator. We got to the stairs to the 1st floor. My kids starting complaining that the place is not well maintained and they do not want to stay there. We get into the front desk and we were informed that check in is supposed to be at 3pm. I looked into my Expedia reservation and it says it’s 2pm. Maria is able to get us into the room around 2:15pm. The air conditioning is not on and the room is very hot. Ok, we talk to the kids that this is just a matter of time. It’s 1am and the room it’s still hot. We send a message thru app to the management asking for help. No help. We received an answer in the morning that for these matters we should call to an emergency number. We decided to check out immediately as my kids said: this is not vacation. I asked to check out a day before and give back my keys at 9am. The receptionist tells me that I can’t checkout. I ask about the air conditioning that is not working. She says she will call someone to fix it. We decided to go. The elevator is broken. We need to get down by the stairs. We decided to leave not only the hotel, but Firenze. In one word: nightmare!

The hotel could not have been better located near all the best sites in Florence. Be prepared to walk a lot of steps up to your room but we had a marvelous time.

Great boutique hotel. Room was beautiful and clean. Staff was friendly. A plus!

Great boutique hotel. Room was beautiful and clean. Staff was friendly. A plus!

This is the best location! Fantastic hotel! Clean, comfortable, perfect location.

This is the best location! Fantastic hotel! Clean, comfortable, perfect location.

The hotel is in the perfect location in Firenze. A short walk to the major sites and great restaurants. The room was large and comfortable. The staff was very accommodating. Get used to stairs and a very slow elevator. Overall terrific stay

The hotel is in the perfect location in Firenze. A short walk to the major sites and great restaurants. The room was large and comfortable. The staff was very accommodating. Get used to stairs and a very slow elevator. Overall terrific stay

Great location for sight seeing. Lovely staff. But very average hotel

Great location for sight seeing. Lovely staff. But very average hotel

The staff is very helpful! Room was clean and well taken care of every day. Nice location that is centrally located for popular activities like Uffizi museum and Galleria dell'Accademia and not too far from the train station.

The staff is very helpful! Room was clean and well taken care of every day. Nice location that is centrally located for popular activities like Uffizi museum and Galleria dell'Accademia and not too far from the train station.

You enter an old building with multiple businesses and take steps and then an elevator to a second floor where you go through doors to a reception. The room is basic but very clean with a great shower. The location can’t be beat.

You enter an old building with multiple businesses and take steps and then an elevator to a second floor where you go through doors to a reception. The room is basic but very clean with a great shower. The location can’t be beat.

There are a few flights of stairs that you will have to climb to get to the hotel, but other than that this place is awesome little gem in the very center of Florence. Also, the staff is very attentive and helpful. I would definitely recommend it.

There are a few flights of stairs that you will have to climb to get to the hotel, but other than that this place is awesome little gem in the very center of Florence. Also, the staff is very attentive and helpful. I would definitely recommend it.

Classified as a hotel but it was more of an apartment room. No elevator to the ground floor, only from the first floor to the second. We travelled with an elderly couple who struggled with their luggage. There was no lobby nor bar facilities. The real benefit was its location. Very central and convenient. Ricardo and Barbara were wonderful and their support and service softened the effect of the lack of facilities. Hotels.com didn’t give enough information on the website to forewarn us of the shortcomings.

Classified as a hotel but it was more of an apartment room. No elevator to the ground floor, only from the first floor to the second. We travelled with an elderly couple who struggled with their luggage. There was no lobby nor bar facilities. The real benefit was its location. Very central and convenient. Ricardo and Barbara were wonderful and their support and service softened the effect of the lack of facilities. Hotels.com didn’t give enough information on the website to forewarn us of the shortcomings.

Location is great and room is clean and neat.