Great facilities; spacious, spotless and comfortable room which included an private hot tub that we ended up using more than the outside onsen (even though that was nice too); it was super relaxing for my tired limbs, thoroughly recommended. Best part was the wonderful buffet dinner and breakfast - so much variety on offer, and all of it was delicious. We stayed one night, but wish we had stayed a second.

If you don't have a car it can be tricky and expensive to get to; best option is to call the hotel (or fill out a Google Doc on their website) for a free shuttle bus pickup from Sakunami Station and then take a train there from Sendai. Once we figured that out though everything went pretty smoothly. The staff speak very limited English, though between the one or two check-in staff who can speak it and Google Translate this isn't a big issue in practice.

Great staff service, room was big and have a drying heating rack for clothes, sofa to lounge in. Our room was facing the mountain with 2 hammocks to laze in and enjoy the great view snowing. Hotel shuttle bus reservation required to pick us up from Sakunami train station. Also, many Onsen baths within the hotel premises, both outdoors and indoors. Luxurious dinner and breakfast buffet inclusive with very fresh unlimited Sendai A5 Wagyu beef, beef tongue, sashimi, stewed beef, etc., etc., desserts, alcohol, wines, sakes, hot chocolate, lots of hot and cold drinks. Staff also able to converse in English.

Everything was GREAT! Food menu not available in English, a minor disadvantage.

部屋が静かで紅葉も始まったところで眺めもよくくつろげました。

食事のメニューによっては並んで待つことがありもう少しスムーズになるとよかった。 １Fサロンのコーヒーの味がいまいちでした。

Very clean, rooms were very spacious and new. The surroundings were spectacular. Food was very good.

The lobby closed at 10pm and there was no common place to spend time with friends after that. The staff didn’t speak English almost at all, but we were okay with Google Translate.

The food was spectacular. I loved how they made it fresh. and even the alcohol was included.

the onsen was nice but I have been to better ones in Japan.

Everything!!!!

A beautiful hot spring spa hotel nestled in the mountains outside of Sendai. A Lovely staff, amazing food, and a well appointed hotel. The main Onsen was lovely, and the the food and beverages were of the highest quality.

The hotel was under renovation and one of the outdoor onsens were not available which was disappointing.

The best buffet style ryokan we have stayed in. Free flow alcohol was a bonus.... staff and service were excellent... they were all out to ensure the guests had a good time. The property was a little dated though.