It was a nice location away from the noise.

Where to start? It was very confusing trying to find out how to enter the parking lot, only to find my SUV wouldn’t fit in the garage. Next, it was advertised as “oceanfront”, but I personally do not consider crossing a street as “Oceanfront”! Granted, no other buildings were in front of it, I’m not a spring chicken! I was planning to go downstairs and walk straight out to the beach. We often had to wait on cars (or GOLF CARTS) to pass before we could cross, then had to walk up the street before coming to a “beach access” location. Also, there were 3 in my party and we were given 3 towels TOTAL for 4 days!! We literally had to go to Walmart to purchase towels and washcloths for our showers! Who can use the same towel for FOUR NIGHTS at the BEACH?? Not me, my husband nor our son! To top it off, we were told “NO ROOM SERVICE” because we rented through Palmetto Vacations! We were not told ahead of time that we would be staying in someone’s “home” and would not be provided things we have come to expect while on vacation. Maybe I’m expecting too much????? I truly do not think so, considering what we paid and how uncomfortable BOTH beds were! My son and husband actually had to sleep in the bed beginning night two because I couldn’t sleep in the bed, it was too thin and hurt my back! I actually slept on the “sofa” without making it into a bed, so I could have some support! There was not one staff member working at the location (at least not that we saw) other than a security guy who only works day shift. In addition to having to purchase towels and washcloths, we had to buy toilet paper, soap and shampoo. Just and FYI! Also, there were signs for “Ice Machines”, but NO ICE MACHINES were ever found! FYi: there is NO FRONT DESK!

The room was spacious for a group of 5. The building was quiet. You couldn't hear your neighbors much. It had what we needed in the kitchenette. The view from the 18th floor was amazing. Security 24/7.

No front desk, no maid service. You communicated your issues via email like it's 1990. Laundry was on the 7th floor and cost $4 a load, as if you hadn't already spent a fortune on your trip. Parking garage was tight with limited spaces. Beds were old and uncomfortable.

it was nice

the sofa smelled like urine and for the money everything should have been up to date and cleaned better

all the staff was very helpful and nice

room wasent clean when I got there waited to long to be able to go in room never received clean towels threw out my stay

good view of the ocean

u had to do your own linens

clean

under the impression my room would be facing the beach instead of it being it on the side angle

Nice and clean, decent sized balcony.

The tv didn’t work, the stove didn’t work, the beds were hard.

Everything else n/a

Unbearable noisy construction above us the last two days of our stay. Couldn't stay in the room.