The room was comfortable enough and the staff were friendly. The breakfast was good value.

The bed wasn't the most comfortable I've ever slept on.

It was ok but needs modernisation that’s for sure had to clean mess up that was left after a spillage in the bathroom that had been missed by the cleaners

had to clean spillage mess on the bathroom shelf in the bathroom that had been missed by the cleaners

Location suited our needs.

No one was on reception when we arrived, even though staff were aware that we were waiting, they did not acknowledge us. We were left waiting quite a while until someone eventually turned up to check us in. The room was adequate, provided the basic necessities and was relatively clean, although there was a dead fly that was squished in the curtain. There was no hot water and the plumbing in the bathroom was very noisy every time you flushed the toilet or used the tap. The fire alarm went off at 2am, which woke us both up, a few minutes after it had stopped, there was a knock on the door from someone who wanted to check the fire alarm asking if the light on the alarm in our room was flashing - no apologies or explanation was offered. The fire alarm went off again at around 8am, again no explanation or apology. We thought maybe this might be addressed when we went to check out, but again no one was on reception at checkout time. Can’t comment on the food, as we decided not eat there after seeing a member of staff blow his nose onto the car park floor (without a tissue!) which put us off.

We loved everything ! I had stayed at the Hand on many occasions when working at the fabulous Morton Hall school. Always wanted to stay on a a holiday basis. Outstanding hotel! Thank you .

We didn’t realise there was a function going on but we worked around it.

Wonderful old coaching inn, wonky floors and all. Staff are pleasant and helpful. Breakfast is hot, filling and very tasty with good quality produce.

Some of the décor is a little tired but it does not affect the comfort of the rooms.

The location and history of the hotel

Nothing

Nothing

Very dated hotel

Staff were excellent. Really friendly. Huge comfy bed. Really clean. Hotel full of character.

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