The hotel exceeded our expectations in terms of the size of the room, the services and amenities. The dinner and breakfast buffets were fantastic and our favorite part was the lounge with a library of books, free drinks and ice creams.

We weren’t able to use the onsen due to having tattoos which is understandable but a bit disappointing - especially because it was one of the main reasons for booking this particular hotel.

The lounge space and the restaurant were superb!

The bathroom in the room was little too old so lots of molds there but I guess the place is just very old.

Great customer service and tasty breakfast and dinner buffets.

There was some mold in the room on the ceiling and on the curtains. The table tennis equipment was broken and falling apart.

All meals are served in buffet style but the quality is a lot higher than my expectation. The onsens are excellent especially the outdoor one that was renovated recently. Parking is not a problem as they have several parking lots near by. Staffs are friendly and helpful; the Japanese style room is clean and tidy. All drinks and

I found this property from booking.com and they said that they just put it in the list recently for international travellers. It looks good so I gave it a go. In terms of the facilities, staff, food and general set up; there is no problem at all. However, you'll find a big challenge when you start checking in because no staff can speak English, all forms and information is in Japanese only. Fortunately I speak a fair bit of Japanese so it's not a big drama at all, but it will be part of the fun for other visitors from overseas! It’s a quite common phenomenon if you travel in rural Japan.

The food was very generous and fresh in the buffet, everyone was super excited to have such a huge range of options and the staff were efficient. The room and the onsen were pleasant and we slept well.

It is a good experience so it was well worth it, in many ways it was a true Japanese onsen hotel with all the interesting things that can be found in such a place, including very authentic clientele.

The room was spacious and comfortable, it is really value for money

The food for dinner is below my expectation, but the breakfast is very good.

Room was huge for the price. We got a Japanese style special room. Facilities were great. Complimentary beverages including beer and small desserts, really good massage chairs, small library in the lobby. Two sets of indoor/outdoor onsens for each gender. Choices of yukata designs in the lobby.

Buffet was average but acceptable. Food could have been kept hotter. Staff at the restaurant was less passionate than usually encountered in Japan.

Rooms and onsen good.

Chain style service, reliable and standard.