Very peaceful place

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the location was awesome

This is a beautiful boutique hotel with fantastic views of the ocean. The host met us at the door and we had wonderful conversations. The property has a fascinating history. The location is great and you can walk to Centro along the wonderful Malecon (promenade).

We loved the location of Casa Lulu as it was near to great restaurants, the plaza machado and mere steps from the Malecon. The staff was so accommodating and led by Ramiro, the manager who was a great source of information and there for our every need. The complimentary breakfast was great, served poolside, very handy not having to go out to find a restaurant first thing in the morning.

It was a bit noisy on weekends being so close to Malacon but that is to be expected

View of ocean, one wall all large windows Bed was super comfortable A+ Modern minimalist decor Mexican breakfast.

No proper chair or sofa in room or breakfast area. White minimalist string chairs are very uncomfortable especially if one has back medical issues.

It’s quiet and beautiful! The rooms were spacious with a minimalist design. The AC is powerful too. The pool is intimate and the hotel has great views of the water. The staff was very friendly! Flor and the gentleman (I forget his name) answered our questions, offered to set up taxi service and provided recommendations for dinner. 10 out 10 would recommend for couples or for a chill friend trip (4 or less).

view, swimming pool

1. Not accepting debit cards - I couldn’t pay by my debit card. I have never had this experience anywhere, in any country I have visited. I don’t understand why do you accept credit cards only? 2. Deposit - hotel requested pretty high deposit which was almost the same price as one night. 3. Mess in my room - I opened closet and there were several empty bottles from previous guest. This is something unacceptable in five * hotel. 4. NO HOT WATER - there was not hot water during my stay. Not even once. This was the worst thing of all. If you come home after long day and you can’t take a shower it’s really bad. 5. Breakfast - hotel served only one type of meal without any chance to choose. In 5* hotel I expect wide range of different kind of meal with possibility to choose. Hotel just served eggs and bit of fruit. It was very poor breakfast. 6. Room facilities - rooms are quite far from 5* hotel. It looks more like surf house where I would expect exactly this kind of room but it definitely does not meet my expectation of 5* hotel

I liked that there were no children in the facilities. It was nice and peaceful. I especially liked that we could text the staff to request drinks and other amenities.

The pool closed too early