quality of accommodation and facilities in the heart of Boston. Great location from which to explore Boston

None

The rooms were fantastic, stylish , excellent bed, quiet - like staying in a beautiful house. Staff super friendly

The breakfast area was very stylish , but food was good ( but not exceptional like the hotel). Service was a bit slow ( they were busy for Sunday Breakfast)

Es un hotel bonito, cómodo y la atención del personal es increíble, se esmeran en darte una estancia maravillosa, ademas está muy bien ubicado

Todo estuvo bien

Was breakfast included? We did not eat breakfast at hotel.

Arrived @ 9pm exactly and requested to order food/dinner. Restaurant Kitchen refused to take an order as they close at 9pm . We were told room service was available until 0930pm but no menu as it was only available from TV. Upstairs. No other suggestions were offered. We left hotel to see if we could get food outside hotel. Most restaurants in the area were also closed; eventually we found a restaurant nearby with a later dining time. It would have been helpful to have been informed or offered this information before we left hotel. The following night two in our party ordered food from room service. There is an extremely limited room service menu. I understand that the food was terrible (grilled cheese sandwiches extremely oily) they did not eat it. While staff were friendly and polite the tone was mostly about what could not be done or achieved. Disappointing. But otherwise a nice hotel.

The design & interior of the hotel

Room is not soundproof, we could hear when people in the room above our floor were walking

Excelent decoration

Great location to shops, restaurants and MIT.

Walls are a little thin. We could hear footsteps from upstairs and also next door.

Location is very good. Everything. Free bikes. Lots of water bottles. Service staff were very friendly, l think that's very important.

Location and complimentary soft drink and snack drawer !

Location , very comfortable and amazing staff

Internet service was poor, telephone doesn’t work and tv connection chromecast failure constantly. The location of the room was not good in the basement.

The location is perfect, beautiful property, clean, personal is kind and helpful

Comfort, cleanliness, service … THE BEST

Everything except breakfast

Breakfast

Great vibe in the bar. Good food. Beautiful room and extremely comfortable bed. Plus an amazing cake waiting in the room for my wife's 50th birthday!

Gym didn't have much in it. But it was ok.

great location to visit boston and get to Cambridge. By Beacon Hill and the River, right next to a train stop and walkable to the the city center! Kind and welcoming staff.

beds are too soft in my opinion.

Location is awesome: Beacon Hill is the best neighborhood in Boston. Boston Common and downtown are within walking distance. The staff is by far the most kind, helpful and efficient you’ll ever meet. Rooms are spacious and elegant.

excellent location, comfortable room, friendly staff

Nil

great location

lack of facilities like coffee early morning and small bathroom

great location

Modern and clean rooms in excellent location.

Nothing all good.

The location was outstanding and the hotel is very well kept.

Some of the staff could be friendlier.

Everything was fantastic, the staff were very helpful & friendly. I had a very early start the one day and the man on reception waited with me outside for my taxi. Always services with a smile and good conversation. The food in the restaurant was delicious at breakfast - we didn't get a chance to try it for dinner but it smelt delicious and the bar service was great. Our room was lovely, great bathroom (shower) and the bed was very comfortable. The fitness suite was small but more than enough for what I needed and had a good array of equipment. Everything was spotlessly clean. We wouldn't hesitate to book the hotel again for our next visit.

We wouldn't change a thing!

Perfect location for a trip to Boston. The staff were very helpful during our stay - particularly Piero (I think that was his name) the chap who first met us on arrival. All facilities are fantastic and provides some quaint style with a modern feel.