Check-in process was easy. Property Manager was very prompt in responding to all our queries and helped us in providing all the required information. Place was clean and well maintained. We all enjoyed our stay.

The Lake Atitlan house was clean, comfortable and well appointed. Daniel, our concierge, was very helpful and Teresa was very sweet and did a great job cleaning for us. We were unable to drive our Van Rental up the steep hill, but, Ramiro always provided prompt, safe and courteous rides up and down whenever needed. The view was spectacular! And we enjoyed every minute of our stay! Many thanks to you all!!!

The host Daniel is so attentive to the guest with super fast response times via WhatsApp. He literally got back to me within a couple mins regarding any request we had. The staff was so kind and kept the house clean. The staffs chefs all cooked amazing food. This house is just as beautiful as depicted in the photos.

We stayed in a lot of hotels and a lot of houses in our week trip. This was hands down the most beautiful, luxurious house we stayed at. The services were amazing as well. We had a private Chef and private masseuse come to the house. We were a little under the weather and had to cancel our private boat trip but the concierge was extremally helpful and coordinated everything over whats app. He even had the private chef cook us some chicken noodle soup which was soooo amazing. I only wish I had booked more days and had more time to experience the area.

The views from this property are breathtaking and peaceful and would have been sufficient, by themselves, to make this one of our most treasured vacations. In addition the staff were spectacular and the home is filled with beautiful Guatemalan art and textiles. Thanks for the lovely respite!!

It was a very pleasant stay. we chose to have the chef prepare our meals, they were good and timely. All staff was very polite and accommodating. I rented the house as a surprise form my mothers birthday, she loved it, was ready to extend the stay lol. Very happy over all. Thank you for a great experience.

From the beginning till the end Abner and staff were very communicative and accommodating. It was my birthday and they helped to facilitate all of our excursions and trips. My only gripe would be the bedding. At the end of our well stay my hip was hurting from the mattresses. I would suggest going new mattresses. Thanks you for everything

My husband and I and our teen son and daughter had the pleasure of staying at Casa Tzampoc for 3 nights and everything was perfect! Better than we expected. Daniel helped us have food upon arrival, Nico welcomed us and the staff at the Hotel Tzampoc next door brought us “room service”. We had a fire in the chiminea. The views are unparalleled and the sound of birds in the morning was lovely. There literally wasn’t one thing we wanted for. I wouldn’t hesitate to come back! Book it, you won’t be disappointed!!

The team on site and by phone is absolutely amazing, as are the services they provide, including the food. The home is stunningly beautiful.

This is the best place by far that we stayed in Guatemala and Lake Atitlan. Beautiful, spacious, quiet and excellent service. If you are a family looking to have a wonderful home base for a trip to Lake Atitlan there is nothing better. There is the option for massages, meals prepared by a chef, and grocery shopping by the concierge service. Laundry service and cleaning service included. I hope to return to with my family!

We enjoyed our stay very much thanks Daniel for your outstanding help with all we asked for we appreciate it we will be back again

I was very happy to stay in this place with my family. The views are amazing! You can really relax and feel calm. At night you can see the sky full of stars and breathe nature. Thanks to all the staff. Daniel very nice and welcoming very reliable. Teresa y Nicolas as well. It was an amazing time! Highly recommend it!

Daniel was very helpful in verifying all the logistics from transportation to having 2 dinners and a breakfast prepared at the house (the food was amazing). Nicholas was always ensuring every need was taken care of in a timely fashion. A trip highlight at Lake Atitlan for all of us.

Our stay was magical! The views are to die for and the house beautiful. The property manager Daniel and caretaker Nicolas were awesome and so kind to us. Highly recommend hiring a chef through Daniel to cook breakfast and dinner in the house for you! The hotel restaurant next door was also delicious and will bring meals to the house. Can't wait to go back!

This house and the views are unbelievable. Daniel the property manager made the visit an unforgettable experience with his hospitality and help arranging shuttles, boat rides, taxis, groceries, and dinner recommendations.

GREAT HOUSE GREAT STAY - Great communication. Driveway is steep, but transportation up and down can be arranged quickly! Everything was beautiful!!

We had an amazing experience, incredible views, the service was perfect and the house is more than beautiful, decoration is so unique and cozy !!! I do recommend this place 100 %, they were so accommodate it with us.

Gorgeous property with breathtaking views. A home away from home. You'll want to stay in versus exploring. Definitely worth more than a 1 night stay.

To start off Daniel was very friendly and attentive with our stay to answer questions and set up transportation to the main part of panajachel. Everything was so easy! Wish we could of stayed longer!

House was a perfect choice to visit Lake Atitlan for the first time! They offered many amenities and very responsive With our needs. After visiting the other towns, I can say the location of the property offers the best view. You can see all three volcanos from the house. Daniel, David & Nicholas were all very helpful.

Property was beautiful everything as advertised. The staff was amazing! The view is breathtaking!

This is my Second time staying at this Home, back in 2018 is when I stayed here and I said to myself: I have to bring my Family here when I visit Guatemala again, and surely I did and we had an amazing experience. We had Dinner at the Hotel Literially next door to us (a few steps away from the Villa) and WOW. 5Star meal and service!! It was a fantastic experience we went back the next day. Overall, It's a Unique/Modern with a complete Ethnic Style Vibe that we enjoyed and gave us Ideas on what to buy for our Home. Thank you All!! God Willing, we will be back

We thoroughly enjoyed our time at Casa Tzampoc! The view of the lake and surroundings is incredible. We appreciated the prompt replies to our questions and the kind people who assisted us from the moment we arrived. We will definitely return!

🤙Bonito

Great

A lovely home with spectacular views! Nikolas, groundskeeper and Teresa’s, housekeeper, were both stellar! Their war th and caring turned out stay into an exceptional experience! We will never forget them!

This is a great property with great hosts.

We booked this property primarily for the pool, however, when we got there (literally as we walked through the door) we were told that it was under repair and there was a huge piece of black plastic over it. Not only was it ugly and a huge disappointment but we have small children so a huge safety issue. We were given a 30% discount and arrangements were made for us to use the pool at the property next door (we had to negotiate this 30%- they were offering 15%). The house is beautiful but needs significant upkeep- the outside cushions and wore out/ripped (as an example). Considering the price, this is also a huge disappointment. The house is also part of a larger complex/mini-neighborhood which can get quite loud. Lastly, there were several instances of people coming onto the property and into the house (including the owner Barry) completely unannounced to take photos or pickup items. I have never rented a property in which that has occurred without prior arrangements. The staff taking care of the house (Nico and Teresa) were wonderful but communication with the property manager (Gabriel) was quite difficult. Flavio- the new property manager- was better however, failed to mention anything about the pool being out of commission until we got to the house (it was being retiled therefore not an unforeseen event). Unfortunately, we were expecting something a bit more upscale and this fell short on several fronts.

Great location and spectacular view of the lake. Sebastian was terrific, very good communication and service. We will definitely come back.

The house is extremely well situated - reason for having that fearing access road-. Both Nicolas and Teresa (housekeepers) do their outmost posible to make the guests feel at home and welcomed. The kitchen & tools together with the pool and terrace could use some refurbishment. For the rest, the house is beautiful and the view is a true dream.

What a magical place! We enjoyed our stay greatly. The views were unreal. We were also intimidated by the driveway but what a rush once you reach the top! Having Gustavo guide us helped us feel confident. The kids didn’t want to leave!

WOW.....one word (Breathtaking)!!! That's how beautiful the house is and my family that lives in Guatemala, never had a more wonderful experience in their own country then the one we had. So thanks to Gabriel, Nicolas and Teresa who were very helpful in making our stay even pleasant. Thank you all and we will be back!!!