The place is clean and well kept. The staff are friendly and very helpful. When I left my clothes in the wardrobe after checking out, Clara, the manager called me about it and offered to courier them to my next hotel. Really appreciate the extra mile taken. Location wise, it would be wonderful if you are skiing as it's close to the ski slopes. I stayed there during summer, so it's outside the town centre and you will need to drive there. There are a few very nice and interesting food places around the hotel to explore too. Overall, it's a wonderful place for a short stay.

Breakfast

The staff are super friendly and accomodating. I forgot the male staff name but he is exeptionally hospitable. The food is superb. The place feels like home.I got to enjoy hanging out at the lobby/reception area,(feels like my living room)

Nothing

因為收拾行李遺留IPad，隔天旅館人員還跟我聯絡，送到雪場接駁站給我。

沒有

value for money with great lake view

清潔で安心して宿泊できました。 3歳の、体力が有り余っている男の子を連れた旅でした。 今回宿泊したファミリーのお部屋が離れのような造りの場所にあり、お風呂のすぐ上で階下への足音を気にせず過ごすことができました。それだけでもストレス軽減でありがたかった。畳のお部屋も広くて、ベッド2台の他にお布団も一組用意されており、子供がベッドから落ちる心配もなく安心して眠れました。 フロントのお姉さんたちもニコニコ優しかったです。 ウェルカムドリンクにソフトカツゲンがありました。

あえて言うなら部屋のユニットバスは、物を置くスペースが狭くて少々使いにくかったけれど、工夫すれば大丈夫。

staff were excellent; shuttle service provided; excellent breakfast

a bit far from furano Town centre (but very near ski slopes)

Great spot, really lovely and excellent staff who spoke good English and put in a lot of effort to be helpful and make our stay comfortable. They were especially helpful with advice on transport, organising luggage transfer via Yamato, and just general advice about the town. We stayed in a family room (just 2 people) - we were in 2 separate beds but it was a big room and very comfortable. They have a shuttle that will pick you up and drop you off to the main train station at whatever time you need, and only a 5min walk to the gondola!

A little far from the nearest convenience store (10min walk accounting for the icy pathways) but otherwise it was great. If you’re tall FYI for the family room - the bathroom would be a tight squeeze if you were particularly tall, the archway into the bed area is only ~172cm high, and the beds wouldn’t suit anyone over 6 foot (there’s a wall at the end). I can’t speak for the futon style of sleeping which I imagine would be better suited!

早餐很讚!

Location, staff and shuttle service

Our cottage beds were lumpy and hard

Great location. Friendly staff, facilities clean. Great for a short stay in Furano

lots to like! good coffee at front desk, welcome drinks, onsen, huge breakfast, comfortable room with plenty of hanging space, humidifier in room.

it does take some time for hot water to flow through, but that’s not unusual I’ve found, just need to be mindful of it. heating is very effective but throws quite a bit of light at night.

The place is clean and it’s a Good location near the ski area. The staff are friendly with good pickup and transfer provided. Breakfast is good.

Maybe a little packed at times when lots of guest are arriving and leaving at the same time.

Great location, good amenities, shuttle to the lifts although very close to walk. Extremely nice staff, very nice and eager to help!!

Beds at the cottage are not the best.

Staff were very helpful

Fantastic location. Short walk to gondola.

Good breakfast. David looked after our every need. Exceptional service.

Nothing of any consequence.

Cottage no.1 was fantastic for our family of 4. Kitchenette was handy for heating up meals. Daily breakfast was fantastic and cooked to perfection. It was a great way to start the day before skiing. Shuttle service was handy.

餐廳環境與早餐分量都很好，也有溫泉與洗衣設備，旁邊是停車場，遇上會說廣東話之員工很有親切感。

滑雪設備乾燥室無辦法從民宿內進入，乾燥室唯一入口在民宿外面。

房间和酒店很干净，前台服务也很好

房间家具设施不足，物品没有地方放，小桌子置物很局促

Clean and the staff are friendly

None

Fantastic staff, atmosphere, breakfasts, shuttle to ski field service and onsen.

Could do with more hooks and some shelving in the bedrooms.

It was very quaint. Great location and great staff

Nothing

We lived our stay at Faranui! Staff are beautiful and so helpful. Rooms are cosy. Location is perfect for accessing the snow fields. Great eating, coffee and bar nearby.

Only minor things that weren’t a big a deal but we did find it difficult to hang all our gear after a day on the snow and the pillows are hard.

完美的員工。友善的服務

沒有

ロケーションも良いけど、風呂も広くて清潔だった。店員の対応も丁寧で、詳しく教えて下さって、とても良かった。

特に無し

静か、清潔、食事処に近い、温泉大浴場・サウナあり、スタッフが親切、ウエルカムドリンク有り、

主にスキー客用かも知れないペンションのせいか部屋がやや狭い

So-so room quality. 20 inch tv is a joke. Blanket too hravy for the aeason.

FANTASTIC STAFF: Highest praise to this inn’s fantastic staff, specially Carla, Sigi, Yuki, and Ayana! They went out of their way to make our stay pleasant: booking cabs, helping us book a bus tour (Japanese only website), and always accommodating. Their English was very good, so communicating was easy. Thank you! FOOD & DRINKS: Breakfast is good, with the main course plated; no choices (so don’t expect a full buffet). What was a nice surprise was a daily late afternoon cocktails (they call it “welcome drinks”) which lasts until late in evening, and includes whisky, wines, juice, and yogurt milk. And daily free coffee (espresso type) which was particularly good! FREE SHUTTLE: The free shuttle pick up and drop off from Furano Station (train) when you check in and check out is very useful, and saves you the price of 2 cab rides (approx US$22)

BEDROOM: This is not a hotel: it is an inn, so the room is like a bedroom in a house. BATHROOM: tiny, so if you are a plus size, you bathe with your body hitting the shower curtain or wall. LOCATION: Inn is far from everything, so you need to take cabs all the time, with each 1-way trip to the town center costing approx. US$9-10. (TIP: have staff book your cab back to the inn, since it it not easy to just flag a cab on the street.) Nearest convenience store is 15mins walk, and an uphill climb back. PRICE: Our rate was rather high for an inn. approx. US$215/night. But perhaps that is standard for Furano.

Staff were very helpful and polite

Facilities were quite old. Rooms not sound proof, can hear next door clearly or walking on the wooden floor boards in the corridors.