The lady at reception was very friendly and helpful. I had a private room which was basic but comfortable, with a lovely view. The location could not be better within Raglan.

It was quite noisy in the evening with people sitting right outside the room talking and on the phone etc., but you have to expect this from a backpackers.

staff and the location and view

nothing :)

Good vibes!

No issues.

great views and proximity to town

nothing

The location is right in the middle of town and walking distance to all the cafes and restaurants. Easy access to walking tracks.

Disorganisation. No parking available. The place looked like a junkyard. We were told not to use one of the kitchens as they could not get cleaners. The poor girl on the check-in desk was struggling with their booking system. We had booked a private twin room a few weeks prior and the booking had been either lost or not put into their system correctly. The alternative they offered were two beds in a 6 bed room that was unoccupied. The room albeit clean was bare and cold with wooden floors and broken blinds. It had an oil heater that would have taken hours to heat the room. Booking.com was very helpful and arranged a refund.

Location is the drawcard. Walking distance to everything in town.

Most of the staff. The 1 kiwi receptionist was lovely. However the rest of the staff were too wrapped up in themselves. They were foreigners living on site. We felt like we were intruding in there space. They also had a staff party which was noisy even with earplugs. So I waited until midnight, got out of bed and ask them to be quite. Quiet time is supposed to be at 10. Just disappointed that the staff couldn't respect the rules and one in particular gave me attitude.

The staff was really helpful and friendly The bed was very comfortable There was 2 kitchen so it wasn't overcrowded.

The room were a bit small. The bed up had no protection. You could fall.

I like very close to the town cente. Nice next to the sea.

Excellent location in centre of Raglan. Staff were friendly and helpful. Was great that staff were flexible about us using the bathroom to change for a wedding after check out.

Close to everything, comfy bed and had a spa tub. Very quiet for a hostel and no noise at night time everyone was respectful of other sleeping which is rare in a hostel environment

Requested to use spa which had to be heated up prior but whoever filled it up over filled the water so was not hot. So kind of ruined the experience for me. Need to educate the staff bit better on that.

Central location, well-furnished kitchen, comfortable exterior

Bad sound insulation : walls are like paper - our window could not be closed properly, we were woken up by drunk people outside talking for an hour

The room was small but enough with a comfortable bed. The shared bathroom was clean and the shower was a delight. The living areas were spacious, well stocked and everyone seemed to play their part in keeping it tidy.

It was somewhat noisy long after I would have expected. The spa and sauna weren’t working.

Great. Awesome place handy to everything. Staff we're helpful.

loved the social environment

The location was great very close to everything and the view from the front was great

Front desk staff helpful,room clean,good size.Can hire kayaks,bikes.Kitchen well equipped.Great location.Great value

The noise from other guests from midnight till 4am!