The hotel was fantastic! The location is 100m from the chairlifts, and is surrounded by loads of dining options. The restaurant in the hotel was the best we went to in the whole town. The staff went out of their way to be accommodating. The pool/jacuzzi/sauna/steamroom area is absolutely stunning! The rooms are simple but perfect for a well-priced stay next to the mountain. The views out our window of the Matterhorn were amazing to wake up to each day.

The spa bath in our room wasn't functional, the jacuzzi in the pool area wasn't hot enough and the sliced bread at breakfast was consistently stale.

Fabulous location, exceptional staff - friendly, attentive and happy. Great food, facilities and spacious and comfortable family room.

It would be great to have a guest laundry facility available (washing machines and dryers) rather than room laundry service which is very expensive.

great location, friendly helpful staff, delicious breakfast, great log fire, drinks, nibbles and service.

children to use spa after 4

very close to ski lifts and restaurants

room small and walls thin breakfast poor and cleared away exactly at 10 am no fitness area and sauna steam pool tiny

Excellent location for skiing, close to centre and ski lifts. Bed very comfortable. Room has TV, mini bar and a view of the Matterhorn (rooms 304/305). All staff friendly and helpful all the time including owners and reception staff, restaurant staff brilliant! Extended our stay from one week to two. Spa so lovely with steam room, sauna, pool and relaxing areas for a herbal tea or water and amazing showers with various settings. Food mitchelin star quality every night. Breakfast amazing choices and good coffee. Fantastic ski/boot room with cctv.

Can’t fault the hotel, it’s first class!

Staff were so helpful, breakfast excellent, room kept super clean

Ski boot lockers were not very pratical

the breakfast was generous with a reasonable choice of foods. Service was good with reasonably quick service and friendly waiters.

Having to sit at a designated table every morning was overly regimented but not a big problem.

Great location. Very helpful staff. Good facilities and decent food

Access to the ski room by small elevator only. It should have an external stairway to avoid having to walk through the hotel.

Excellent location. Owners and staff are proud of what they do and it shows in everything they do. Spectacular.