Mouse in the room lots of noise during the night from renovations works

As above

Great staff.

التجهيز والنظافة والمساحة المناسبة (الغرفة والحمام)، تجاوب المسؤول المناوب مع الملاحظات، الموقع

افتقدنا الماء مع وجود تجهيزات القهوة والشاي لايوجد ادوات حلاقة وتجميل وفرشة الاسنان لايوجد خدمة حمل الحقائب عن الوصول والمغادرة

Great hotel, with staff always on hand to help

Unfortunately they were having building work done and the builders started work very early, they were right outside our room so we were all woken up by the noise and also the builder’s shouting

Gairebé tot!!

La finestra

Spacious…

Booked a table for 14, arrived and there were only 12 made up, however was sorted quickly. Were advised drinks would be 15 minutes wait as there were some cocktails ordered, last person was served 25 minutes after. No goats cheese No rhubarb gin No flavoured vodka No straws

There is just behind the hotel, the breakfast was lovely and plenty of variety. It is a 10 minute drive from co op live. There are plenty of towels and toiletries. Freight island is right behind it for a choice of different foods and live entertainment.

10 minutes walk from Piccadilly station, 5 minutes to Metro link. The room was large with a bath and shower. Beds were very comfortable and the buffet breakfast was excellent 👌. Very quiet and spotlessly clean.

Nothing. Everything was spot on and would stay there again.

Staff couldn't do enough for you. Very friendly and accommodating. Very clean and all looked very new. Bed was so comfortable, huge bathroom and lovely toiletries. Location couldn't be better, 2 mins from Picadilly Station

Nothing. Couldnt fault a single thing!

Lage

Es war sehr kalt im Zimmer, obwohl ich die Klimaanlage ausgeschaltet habe

موقعه قريب من محطه القطار ووسط المدينه

لاشى

قريب من وسط المدينه ومحطه القطار

لاشى

מיקום מרכזי ונוח מאוד חדרים מרווחים ונעימים ובעיקר שקט מאוד בחדרים. למרות שנאמר לנו מראש שמתבצעים שיפוצים במלון, לא ממש הרגשנו!

Everything was exceptional

I have stayed before with 1 person I was with the hotel as been up graded since our last stop and the lounge / bar area was decorated lovely . The restaurant is nice now too new seating and tables make it very warm and comfortable.

The only thing I didn't like was the corridor carpet going to our room this may not have been upgraded yet .

Room was immaculate, comfortable bed, great pressure from shower. Central location walking distance into city centre

It was perfect, I couldn't fault my stay

Great location. Very friendly staff. Clean corridors. Relaxing and spacious room. Fridge in room. Perfect bathroom.

N/A

Very nice, clean hotel in a great area. Staff were very friendly and helpful. Upon arrival we were advised we would be staying in a brand new room (no extra charge). The room was lovely and modern. We also appreciated a security guard being at the hotel late at night, checking who was coming in. It made us feel safe during our stay.

N/A

Upon arrival we were upgraded to an executive suite. The room we were given was spacious and the bed was big and comfy. We had a nice sitting area on our room and has robes, slippers, coffee machine and a fridge with water.

Shower in the bathroom was quite tight to get in and out of as door was very small. There was no dressing table to do hair and make up. No biscuits were provided on the coffee tray. The hotel is a shirt walk away from the train station and on one occasion I was woken early hours of the morning with a train entering the station blowing its horn.

Shocking to find the property was a building site with scaffolding and internal areas being refurbished on arrival ! Extortionate room rate for the standard of accommodation and no facilities (spa/gym) etc due to works!

Everything

Room was spacious, large tv. Big comfortable bed. Very clean

Work was being done so had to leave and enter through back door and price to park in their car park was not discounted even though room stay was £207 for night

Huge room, fresh and clean. Every accessory in it in luxury form that I could possibly need. Staff were lovely, very helpful both in hotel and spa.

Cost of a pint! Most expensive drinks ever. I got a great room for a great price so I really shouldn't complain but everything else was first class and Im being picky

Our room was fantastic, location was perfect for our stay. Breakfast was amazing

Nothing

La ubicación es excelente, a unos 2 minutos caminando hacia la estación de tren de Piccadilly la cual conecta con varias ciudades. Hay varios servicios cerca asi como pubs y restaurantes.

El aire acondicionado no se pudo poner en modo de enfriamento por lo que la habitación se sentia bastante caliente.

Good value for money Comfy bed, nice bed linen Spacious room Great breakfast

Nothing

Nice breakfast, great location

Its under reconstruction, even if not full we got a room with shared door to next room and we heart all the noise of our neighbour

Staff were very helpful. Comfortable bed.

I paid £25 for parking but didn’t remember seeing this anywhere. To park at the hotel should be free.

We had an amazing time. Our complimentary upgrade to a newly-renovated top floor executive suite made the stay extra special. The room was spotless, full with amenities and a huge bed! We must give a shout out to Emily on reception who made our stay extra special. As we arrived, straight away she greeted us with a big smile and took an interest in our visit. She then gave us complimentary car parking as a thank you for staying despite our planned trip to Co-Op Live being cancelled. I’d informed the hotel it was my partner and I’s anniversary and she helped me organise a welcome plate and card waiting for us as we got in the room. Although another item I’d asked for hadn’t been prepared as requested, Emily apologised unreservedly and did everything in her power to make it up to us, providing a refund for this and also drink vouchers in the bar. We loved our stay and will 100% be back!

N/A

Fantastic spacious rooms. Much bigger than anticipated. Lovely comfortable bed, great powerful shower. Location is excellent, stones throw from Freight Island and short walk to O'Sheas

Everything was great

La atención la limpieza y la amabilidad. Espectacular.

Big room which was clean. Tea facilities were useful.

Nothing.

The room and bathroom were spacious, the staff were helpful and lovely and the breakfast was delicious.

We were a bit confused getting from the car park to the hotel entrance, a sign would have been helpful!