I liked the location of the property. I liked the proximity to rose gardens. Werribee zoo. The local winery and the old mansion house

I didn’t like the food at all. Very unsatisfactory. Oven chips for evening meals. Dried up shrivelled breakfast and no options to eat elsewhere within the hotel I disliked the pool sauna/steam room. Spa. Gym. This was falsely described. The pool is small. Not very warm. The spa is a very small section of the pool. The steam room is an upgraded shower within a ladies changing room. The fitness gym compromises home gym equipment. Really made more of this than what was actually available And the greatest dislike was on investigation I noted many reviews with the same statements and promises to rectify which obviously they haven’t bothered to do

Breakfast, surroundings, gardens, ambience, staff.

Quite pricey.

We had a fabulous three night stay at Lancemore Werribee Mansion Hotel commencing midweek that was sublimely peaceful and tranquil, I would highly recommend a midweek stay. The staff at Lancemore consistently go above and beyond to provide exceptional services to their clients. Initially there was an issue with our room and we were upgraded to a stunning quiet room. Very special thanks to Shirley for her understanding and help, not forgetting the wonderful birthday treat. Thank you to all staff for making my special day stay memorable. The grounds at Werribee Mansion are beautiful, all definitely worth a visit.

The music in the restaurant was a little too upbeat at times for breakfast/dinner!

The location of the property is fantastic. It’s vast and lots to look at. Great walks to go on.

The beds were uncomfortable we chose not to stay for the 2nd night (but, in fairness, we only live 50 mins away, so we decided to go home). The shower was over the bath, which was not detailed in the description. The hot water was inconsistant, and the room and bathroom was ordinary. We also felt the place was dirty. The place is so large, but they are understaffed, and it shows with the cleanliness. Just not what we expected.

I loved the historical aspect. I loved walking around the large property, and some of the gardens. I loved the Shadowfax winery behind the property. I loved the Werribee Safari Zoo also behind the property. It was incredible.

Unfortunately the Lancemore Mansion has seen better days. It was once a stunning place to admire. Now - it’s completely outdated and run down. The building itself has not been maintained. When we arrived, we had no idea where the front entrance was as there is “nothing” that indicates, leads or points you to where to go? There was no lighting. No sign. No activity. No one to help you. No staff. When we finally figured out the entrance, it was this enormous empty space with one lady behind the counter. There was no ambience. No energy. Silence. I was desperate to come and decor this place out. It has so much potential. The bar - empty and no ambience. Cheap plastic stools - not inviting at all. The restaurant - empty - with old cafe tables. The food is no longer the quality of what it was. The breakfast - cold and empty. And the pool - an occupational health hazard. Warm, yes. And that was nice. But what are you looking at? The pillars all the way around of concrete that are falling apart, the broken concrete tiles have all lifted leaving concrete sand spilling out from the areas that you have to walk on. And no one cleans it up? It’s stays the same - every single day. A mess? The emergency phone in the pool area is “out of service”? It just all felt sad? And lacking in every area. Have the investors run out of money to fix even what the naked eye can see? Even their main circular garden which should have been a spectacle, was old, outdated and dying… and the fountain in the middle was broken and had grown slummy and wasn’t nice to look at. The place has become completely run down. So for $300+ a night - I expected my room, or the bar, or the food, or the pool area T least to show me what I was paying for? Sadly - it did not.

Stunning 19th century mansion set in beautiful grounds.

Breakfast was pretty good, standard buffet nothing special

Great location and excellent well kept grounds and garden.

Only issue was noise from the mini fridge in the room and trying to regulate the heating