Good sized room. Friendly staff. Comfortable. Good Internet. Excellent value.

Elevator malfunction made transit difficult, but repaired within 24 hrs

Everything was good as I expected, room was clean and tidy, bed was comfortable and it wasn’t noisy at all. I would definitely stay here again, staff friendly and welcoming

N/A

Spacious and well furnished room, great location close to station, food and supermarket. Friendly and polite staff.

Nothing

Excellent location because it was near the shopping centre and the museum. The staff was very friendly and helped us .

Morgenmad

Ingen aircondition Meget larm fra udendørs maskiner om natten

Location and cleanliness

Nothing

The location was central to the city.

Poor hygiene, our bathroom didn’t have any handwash,etc. the room wasn’t very clean or well maintained

It was in a good location middle of town easy to find

The beds were rock hard and worst pillows ever. No baths only showers and the bathroom was a small pod like thing

Location

Room size is ok

Location was great, right in the centre of town and ideal for the concert we were going to at Englefield House

Parking at the hotel wasn't very well signposted and we struggled to find it. This caused stress and wasted time when we could of been relaxing and getting ready for the concert.

Location 👍🏻

Great breakfast. Room and ensuite were nice and clean. Friendly staff. Great location.

Bed was uncomfortable, so I didn't sleep very well.

Good location and lovely sized room with a close tv and side tables with ease of phone charging capability and table to study/use

Could have on site parking

Clean and quiet room

I would like to have been on the same floor as my colleague/friend Very expensive (but my company was paying, so not a problem)

Only a 5 minute walk from the train station. Located just behind the high street with only a 2 minute walk to all the shops and restaurants. If you park in the Broad Street Mall, take your ticket to the hotel reception which they will scan. You automatically get a discount and it’s only £7 for 24 hours.

All excellent in the hotel

A provision of microwave may be made

Central location and reasonable rate

No parking and had to pay £21 for a nearby 24/7 multi-storey car park.

Cleanliness

The room was just as I had remembered from previous stays - clean, comfortable and convenient. large shower cubicle very good. Only improvement might be a handle on the wall for guests with balance problems. Lovely soap in the dispensers. Exceptional breakfasts!

hotel is very central, great location for the train station, bars and food

bed and pillows quite firm (but that’s personal choice) t-bags not replenished well as we were there three nights

Yes

Nothing

Location... very central. Late checkout time.

Good value for money... was not expecting luxury.

The location Size of rooms Staff friendly

No hot water in the shower the following morning

The location is pretty good, close to train station. The staff is very friendly and helpful!

The breakfast was amazing, we particularly wanted a hotel close to the railway station as we were using the trains a lot. The cancellation policy was attractive in case of last minute problems. The shower was excellent although we did have a problem with the hot water but this was rectified as quickly as was possible. All the members of staff were excellent at all times.

I found the room a little cold and had to top-up with the heater above the door frequently. Although the bed was comfortable the absence of a divan mattress was noticeable. Didn't realize that the bar menu consisted only of pizza a little variation would have been nice.

Well Kept, great breakfast service.