Friendly staff , who willingly changed our room from one with no window to one with a window

On arrival 3 hours before check in staff said they had to charge 3 pound per bag to Hold them . The bags were just put in the office behind the desk, so no actual extra cost should be charged. I have NEVER been charged before , considering the cost of the room this should have been covered .

Everything was fine, location is the best, staff is great. Worth its value Highly recommend for stay. My next trip to London I’ll stay in Ibis. Thank you

Everything was good, maybe bigger trash bin, or just another one 🙂

Ubicación, ambiente familiar y limpieza. La cama, muy cómoda.

Tamaño de la habitación (nos adjudicaron una adaptada a minusválidos), muy pequeña. El desayuno, sin opciones, muy caro.

Near to start and 6.5 mile point on circuit and great travel connections. Room was basic, but functional. Staff pleasant and welcoming.

There wasn't a power point near the bed, the bed wasn't comfortable for me but my husband slept well. Breakfast not good for gluten free.

The location in the middle of Greenwich was great for us -- lots of restaurants and things to do in the area and close to the train station. Parking next to the hotel was a bonus! The room was clean, quiet, and comfy (if not particulary spacious, but hey, it's London). The front desk staff where cheerful and helpful.

The breakfast buffet selection was absolutely awful. When we came down at about 9:15, there were 3 slices of white bread, some pastries, and a scattering of cured meat products left. Not great for people who are into healthy eating! We got our money back and went across the road to Bill's, which was excellent.

excellent location

breakfast was disappointing - lukewarm dry scrambled eggs were put on my table when I had only just started on my cereal - not a good start to the day

The location was perfect and central to all attractions. Hotel clean comfortable and staff professional and friendly.

Think breakfast should be included as standard.

Ambienti curati, staff gentile e disponibile. Posizione comoda per servizi, ristorazione, bar e stazione DLR a pochi passi.

forse avrei messo qualche ripiano in più nella stanza, il terzo letto rendeva la stanza un po' strettina.

Funky bright welcoming atmosphere

Room on the small side for twin

It was a lovely room, and cheaper than we thought it would be

The bathroom had a weird smell to it, and everytime house keeping came, they left the bathroom door open, so the smell seeped into the room

fara mic dejun

as aprecia daca ati proteja mediul si nu ati schimba/spala prosoapele in fiecare zi

The room was clean and comfortable and had the usual amenities available. Reception staff on arrival friendly and welcoming, small bar area with snacks available for purchase. Onsite parking is also available, but we chose to use public transport during our stay. Good location for our needs.

Breakfast at the restaurant next door, which was included in the price, is very disappointing!!! I am gluten-free, and they were unable to offer me any hot food for breakfast due to the cross-contamination risk as they do not use separate cooking equipment. This meant that I had a very expensive continental "breakfast," which consisted of sliced cheese, ham, and turkey as this was the only gluten-free items available. The gluten-free toast they provided was over toasted from frozen, so I resorted to bringing my own gluten-free rolls for the remainder of my stay. The cooked breakfast provided to the other guest in my group was subpar, so this meant it was doubly disappointing as we had previously experienced a fabulous breakfast on a prior visit. Reception staff on checkout was brusk, he did not ask how our stay had been. Was also surprised at being charged to leave our suitcases with the hotel for a few hours. This needs to be mentioned in the general information that the hotel charges for looking after your baggage, as this may influence my decision when booking.

the location was perfect, hence choosing it. I can’t really rate the hotel fairly as even though I booked it in October last year, I was informed 9 days before travel that the hotel was closed for the month of June! however, we were reallocated to the Novotel just up the road which was perfect for us…

the lack of communication. the availability of any staff to speak with.

Worst staying The bathroom door is not working and tv also not working proeprly If any thing we want we go to recption from the. Room there is no phone conection in room

Location & staff

Shower wasn’t great to heat up so I had it cold. Thank you sea swimming!

Location of the hotel is perfect for Greenwich village - it is literally on the doorstep

Nothing considering the price

Staff friendly on arrival and departure

I know these are budget rooms, but room looked nothing like the website. Rooms are very, very basic, cold, no mirror by dressing table, thin pillows, limescale around the sink and taps, shower was rubbish and the bathroom was tiny reminded me of a toilet on a train, TV extremely slow to change channels and most channels not working.

situation of hotel. Staff and cleanliness.

not being able to have twin beds and not enough tea/coffee.

Отель очень сильно понравился, трансконтинентальные завтраки вообще супер

тапки, в номер нету одноразовго тапочки

The location. Very close to the curry sark and transport links

Cramped and dirty rooms. The shower is a health and safety hazard. The non-slip parts have either worn away or were never there and so with a step up from a tiled floor into it is very dangerous. I slipped and bruised myself against the the wall next to it. The toilet is tucked behind a door that you have to manoeuvre yourself around to access! The rooms were grubby and dark (I had a front facing room, my poor father faced a wall and his was much worse). If you had a cat and swing it you would hit all 4 walls of this room! Tiny and cramped, nowhere to store suitcases so constantly moving them from bed to floor.

Double bed ver comfortable

Nothing

Excellent location, friendly staff

Great location, with cafe rouge restaurant and comfy rooms.

Room abit on the small side

Location

Bathroom was tiny, felt like it was an aeroplane loo. The door didn’t close properly, we had to lift it to close it. Breakfast in the morning was cold and very limited choice

Friendly staff, decent sized room and immaculately clean

The pillows... The temperature

Location was great and the hotel was reasonably small so not lots of noise from other guests.

Room was bit tired and could do with redecoration. Also the window didn’t sound closed so there was lots of noise from outside. Felt like it needed to be a tighter closure to keep the noise out.

Great location, friendly staff

Bathroom door didn’t close, shower wasn’t cleaned properly, no plugs near the bedside… all small things but for the price they shouldn’t have been issues.

Location

Dark bathroom

Air conditioning

The hotel put us in the wrong room even though I had paid for an upgrade, we were transferred after I spoke to the reception but even then the CITY VIEW I paid extra for was poor. Not worth the upgrade price. The breakfast was very small and wasn't what I expected. I appreciate there were other options but I would rather just eat a full English, not a quarter English, I don't like mixing continental and fried breakfast.

The hotel was excellent, everyone and everything was great, the only issue I've got is the restaurant Cafe Rouge. Hotel itself is located in a nice area, very friendly and welcoming. Very clean and nice rooms, very helpful and friendly staff. Good vibes and atmosphere.

Cafe Rouge, connected to the hotel, is not a great choice. If you pay for breakfast with your room, you pay more than you would have to spend when you buy breakfast independently and you get less. The staff at the Cafe Rouge is very nice and friendly but the food is far from good quality and tasty and the service looks like nobodycares. Very sad looking 1 egg, 1 slice of bacon, tiny pot of baked beans( 2 tablespoons)and 2 dry hash browns, cold coffee all for £15.50 Dinner or lunch is no better. They aspire to be a french restaurant, but the food and service are poor and not really worth the money. But still the staff is nice and friendly.

The location was right in the middle of everything we wanted to see - unfortunately, we didn't get a chance to see EVERYthing as we had obligations elsewhere. What we did see and do was just wonderful though.

Breakfast was not included in the price.