Muy contenta con el servicio de la recepción que me ayudó muchísimo con el tema de un vuelo, las señoritas y todos en general son muy amables y realmente me salvaron la vida.

restaurant provide very delicious food

It was very clean and comfortable and the staff were fantastic.

The air condition in the room was great, but there didn’t appear to be air conditioning in the rest of the hotel.

The hotel was conveniently located at Plaza de Armas. Our suite was spacious with a hot tub. The hotel had a nice pool & good breakfast buffet.

Our room had a musty smell but we got accustomed to it. The single elevator was not functioning for most of our 2 day stay.

Location - cleanliness -

Terribly noisy at night when u want to sleep as the central lounge turns into a night club or a concert place right in the middle of all room untill early morning !

Very nice to stay, clean , and wonderful staff

The orquesta by the pool , too noisy

centrally located. nice hotel with a large swimming pool

The bed was very comfortable after all three hard nedd in the rest of South America. Staff were very helpful to organize a private tour on the Amazon, at short notice. Breakfast was good and the lunch and dinner were also good.

Water bottles not replaced daily.

staff was helpful, room was comfy, great location; ride from airport

the only problem is that the pool is super over chlorinated- to the point where my eyes stung for a day and they were temporarily cloudy which was scary. please fix that.

Nice facility, clean and quiet, plus had CNN in English, nice.

I think because you go through booking.com they give you the rooms that are noisy. When requesting a room on the other side they tell you that they are full. Also the restaurant food was not really very good. So ate at the local restaurants. Other than that very nice.

The friendly greeting by the guys at Reception every time we approached them. The wonderful cleaning lady who took care of our room. The location is great, the best in town with the main city Plaza immediately in front and restaurants overlooking the river front within a 4 minute walk. Keeping in mind the rest of town is grubby, sidewalks are mostly atrocious and ladies, if youre looking for shops, this is not the town for that. Walking into this hotel is like entering a tiny haven of civilization. The fairly large pool and tiny gym and spa area are also very clean and comfortable.

There wasn't anything we didn't like about thus hotel, well worth the money.

location and pool/ restaurant

location

bed

location, comfort, laundry service,

as per other hotels we’ve been too in Peru all around, high price for what you get. rooms, facilities and so on are good but nothing crazy. basically the only highlight that could make it that price is the location in plaza de armas, but still seems a bit too much.

Perfect location and great views of the square from the large bedroom window. Food was very good and staff were friendly and helpful.

Rooms were not sound proofed, WiFi was very bad and didn’t work properly in the room.

internet doesn’t work they said was whole city issues but we change to other hotel where that service was normal

good beds and nice drinks

quite tired, very loud music which was inappropriate in the restaurant

We enjoyed our short time here after trip on the Amazon. Very clean. Lots of variety of places to eat and reasonably priced.

Pool was more for work outs, not great for leisure traveller. Long ways from airport.