Excellent breakfast catering for individual needs

Dining room was closed for evening meal.

It was a lovely hotel but it needs a lot of work dated in it’s starting to look very run down

The staff they did come across very friendly and where not very helpful when we ask where anything was they just said over there we ended up going back a couple of times as they didn’t explain anything properly

Lovely bouncy beds, comfy rooms, thick curtains slept well

If you have a dog you’re treated like a leper. Surely there should be dog friendly areas that aren’t in separate buildings??

Lovely staff. Excellant food in the inn. Beautiful location Great spa facilities.

Having booked an accessible room with walk in shower, making sure it was allocated and confirmed by the hotel, both by e mail and two phone calls. We arrived to find someone 15 mins earlier had been given it. They only had one. We were able to check in from 14-00 we arrived at 14-25. The lady confirmed we had requested it and so called the duty manager. We had to accept a room which had a shower over the bath which my disabled husband couldn’t use! Having travelled a long way he did not feel comfortable to go in the fine dining room which we had planned. We were given a complementary bottle of white wine but it wasn’t anything special and didn’t really compensate for our disappointment. Couldn’t fault anything else but this was an honest review of our personal disappointment.

The spa was fantastic, well managed and super clean. Our bedroom was incredibly clean and the bed very comfy. We were surprised how nice the breakfast was, it was always fully stocked and hot and the baked goods tasted fresh - the conservatory area was very pleasant in the morning. The grounds were well kept and we couldn’t fault the staff who always went above and beyond. It’s not a sleek hotel and is dated, but definitely good value for money all things.

The rooms are dated, but clean. The spa gowns were too small for the men in our group and they had run out so only a few in our group got them. The electric car charging was not working. The rooms are quite noisy and can hear other guests. All these were slight inconveniences and I wouldn’t be put off booking.

Quiet location. Pool and spa were good Excellent breakfast

No hot water on first day. Little information about this, and no remuneration, such as a drink on the house for example. Some areas rather shabby and could do with a coat of paint

Location was excellent. Enjoyed a swim before a very nice breakfast

Paths to car park were slightly slippery with leaves

Very relaxing stay. Lovely staff, good swimming pool, lovely food, excellent service in the Ramblewood bar from Andy H and the team.

Would really rather not have had breakfast in lounge on low down settee. We couldn’t go in the restaurant because we had a dog with us. It would have been simple to let us eat in a separate space to others and let us sit at a table!