Staff were excellent. Situation and proximity to Burley Village and a beautiful grand building which sympathetic decor.

No fridge in room. Very creaky floorboards and pipe noises during the night. Restaurant was very disappointing with two choices unavailable, limited menu and had to wait 45 minutes.

Beautiful grounds, stunning to see the hundred of deer out the front of the property. Quiet and comfy room. Ample parking. Perfect setting in the New Forest.

Nothing!

Wonderful location, beautiful grounds and the hotel itself was clean and well kept throughout.

WiFi pretty much nonexistent, no phone signal meant looking up local places of interest was impossible - also meant the in-room concierge tablet didn't work. Menu prices are expensive.

The location is perfect. A peaceful and relaxing stay in a stunning setting.

Location atmosphere and pleasant staff

Lack of local information (building history, walks, local history) food quality vs cost

Fabulous, staff are wonderful

First impressions on arrival were that the hotel and grounds are lovely, staff were friendly and welcoming. The room was large and very nice and clean. Dinner was excellent, breakfast was the same, we would definitely visit again.

Nothing

a lovely place

Minor issue - poor lighting for make up in bathroom. otherwise great.

location

warm breakfast not hot staff either poorly trained or just not competent

Really nie location, easy to get around the new forest from here. Very relaxing and staff were really good. Great breakfast as well.

outstanding property lovely scenery and views of the deer sanctuary

nothing

Good sized room, staff were very helpful and good location.

Wi-fi was not available in room, lots of cobwebs and paint starting to fade due to moisture from the bath. Also the smell of smoke from the fires is VERY strong when in the communal areas.

lovely location, amazing food, staff friendly and helpful

beds were too firm

Beautiful inside & out. Sympathetically furnished; comfortable/luxurious but in keeping with the house’s history.

Nothing

great shower and amazing bath; friendly staff, amazing location- we took our bikes with us, used the hotels bike shed and found a really good circular days route that covered sim grogeous scenery too.

both of us found it far too hot. the chimney in the reception area desperately needs sweeping; be prepared to smell of smoke.

The unique look of property and the rooms also the staff couldn’t be more helpful, thoroughly enjoyed our stay at the manor

great location, beautiful character features, warm and welcoming.

The Mattress was quite firm and a slight slope (if being honest)

beautiful hotel lovely setting with great views of the deer

nothing

peeling paint on my bedroom ceiling room temperature could not be controlled pillows very worn and poor breakfast was terrible with leathery bacon and inedible hash browns. i complained but nobody offered any apology or offered me an alternative breakfast! In the end me and family checked out one night early, they didn’t even offer us a room refund just a derisory £70 of our stay - we had paid over £1100 for our two night stay! Definitively not going back in any hurry!!

Lovely accommodation, room was clean, comfortable. We were able to check in early which was fab! loved our stay.

Only slight annoyance was there was a noise in our room in which we found it hard to fall asleep due to it, sounded like a radiator/boiler sound.

The hotel was warm and comfortable, staff were friendly and helpful and it was right in the heart of the countryside. Ideal for nature walks and deer watching.

It was all good.

beautiful location and having the deer just outside was wonderful.

rooms not cleaned to a good or high standard. also lots of maintenance needs doing in the rooms. such as chipped paint , holes need filling and painting. etc.