The hotel building was a marvelous historical building, with a fantastic olde worlde feel. Staff were impeccably polite and helpful in particular the guy sorting out the parking outside.

The limited parking onsite and being unable to reserve did add pressure to the arrival.

Good breakfast choice and good dinner. Close to railway station

Hotel on flight path so noisy until midnight and very early morning. Room service finished too early. No iron/board in room which was inconvenient but you could request one. Parking poor.

I loved the proximity to the palace and the staff was amazing!

We were in a room that we could hear someone above us that was very noisy.

I like this hotel - it’s comfortable and quiet with a lovely restaurant serving excellent food. Recommended

Top end of budget for a visit rip but worthwhile given the location and restful stay.

It was beautiful and perfectly located for the palace across the road

The noise when people were walking in the floorboards…. Woke me up unfortunately

Beautiful situated, quirky, lots to see and very well appointed.

Nothing

We stayed there before and after our wedding and they left rose petals on the bed for us. Room is clean and spacious, bed was comfortable. Friendly reception staff - not the night porter -

We were given the Boat House room and unfortunately it’s poorly soundproofed: I could hear people chatting upstairs and the creaking sounds of their steps on the wooden floor which forced me to wake up at 5am. Definitely not acceptable for the price paid. The night of our wedding we went back to the hotel around 1am and were left outside waiting with no one to be found (reception was deserted and the night porter did not pick up the phone). It took 10minutes of banging on the door and shouting to finally get in.

Our room at the Mitre hotel was everting we had hoped for and being able to walk directly across the street to Hampton court was perfect.