Carpets in areas seen were very expensive and plush, and no worn out areas.

Little tatty or damaged bits on walls in room that could have been easily filled by maintenance person, but not a problem at all for me. Very quiet area, but long walk up hill.

Amazing value. The room was big and immaculately clean. The staff were friendly and helpful. The parking is free and the location ideal for a short walk to the town. For the money, it was excellent.

Pleasantly surprised by how clean, comfortable & quiet the hotel was having read some of the previous reviews. The staff we came across were courteous. It was very quiet, almost like a ghost hotel. Everything worked ie TV, shower, kettle etc & the sheets & towels were crisp & fresh. We didn't have the breakfast so cant comment. I wouldn't be surprised if homeless people were being housed there but whoever they were they were no problem. Good value for money.

Eerily quiet. The window was left ajar but luckily we noticed so were able to secure the room.

Cold, no heating in our room

Basic and cheap,its OK for a night stay

Big bed

I stayed in this hotel before it changed hands and rated it 9.6 now I don't think I'd give it a 4.0 . However this hotel has gone down hill big style such a shame they have all the facilities pool restaurant bar function room lift and there not putting any of these things to use . its dirty dated and looks derelict from outside . Nothing like the pictures I went on trivago and the photos show a pool a bar restaurant the lot so therefore very misleading as the photos are of the old carlton . The photos have nice beds with lovely headboards there's none of that I had a big bed with no headboard and one pillow each the decor is dated in nicotine yellow . The room smelled awful the scenery was a brick wall with uncut grass area and bits of scooter and metal on it windows filthy .what looked like poo on the bed sheets . Got there asked for wi fi password he said he would fetch it , he didn't come after a while so had to go get it wi fi kept going off . Plugged my toothbrush in to charge it all the lights go out so back down the corridor to get it fixed .. they did come and do it but had to fetch someone in to turn the fuse back on . The noise was horrendous got to sleep woke up to shouting and laughing fell to sleep again and woke up again to shouting .. then awake on and off all night with doors banging and someone up and down the corridor. All in all this hotel isn't good and needs serious updates and at least some facilities in there as there's no bar no restaurant no pool even the lift dosnt work .look on trivago at the photos to what it's really like

It was in an ideal location, close to pubs and restaurants, plenty parking space, rooms were nice and beds exceptionally comfortable, showers great!

It’s a bit dated in parts of the hotel and there was no bar/restaurant service open in the property yet so no breakfast included! However Wetherspoons is just a 2 minute drive away and was lovely!

Found pubic hairs in the bath. Had a very weird smell in the room, and the stench of sweaty feet coming from the hall way was horrific Also very outdated!