The pool and swim up bar was wonderful! Beds were comfy and pillows were fine. Beer was delicious! Most of the staff were lovely as well despite the time we had. I don’t like to complain, I really don’t. Tunisa is a gorgeous country and most people were so nice. I’m so sorry but more people need to know about this hotel.

I don’t really know where to begin. Please bear in mind when reading the good reviews that staff walk round the restaurant in the evening with an iPad asking guests to write good reviews. We stayed here based off all the good reviews and were shocked to see how wrong they were. So many people got sick at this hotel. I don’t know if it was a hygiene or cleaning issue or if there was a bug going round or uncooked food, but so many people were unwell. We had to call a doctor on two different occasions and are now on antibiotics back in the UK. We spoke with many other guests at this hotel who all experienced some kind of sickness and illness from the food and hygiene at this hotel. The food was so badly cooked. We even staff members telling us ‘fish no good, don’t eat’! Our hotel room door kept locking us in? The barrel on the door kept jamming so we’d get stuck in despite telling them to fix it they kept saying it was our fault for not opening the door properly!? It wasn’t until a maintenance man had to climb in through the window they actually realised it was a problem! The rooms were cleaned every day yet weren’t actually clean? Towels were stained and sheets had marks on. And the towel rules by the pool need to be clearer. There was a constant smell of drains and sulphur, I was extra sensitive to smells given I was unwell but it still wasn’t nice. Air conditioning didn’t work well at all so the room got very hot despite the thermostat set to cool - an issue we found was common among other guests. The animation team threw knives into the swimming pool for people to dive and collect? KNIVES? There were children around and they just launched metal projectiles into the water? Who approved this? They would also call us lazy if we didn’t want to get up and play their games despite me explaining this was our holiday and we just wanted to relax. And lastly, the toilet roll holder in the bathroom sliced my boyfriend’s fingers open.

Nuestra júnior suit, muy grandeee y con preciosas vistas a la playa-mar La hubicacion, al final del paseo y en primera linea. Nos gustó mucho el grupo de animación y la zona de piscina con sitio suficiente para tomar el sol. Nos gustó el personal de recepción y de atención al cliente (en castellano ;)))

Nada en especial

Bien situé et calme, près de la médina

Rien

Friendly staff, excellent service, catered to our needs during dinner. Lovely private beach and entertainment. Great value for money, truly recommend.

Food and the staff where great, the hotel was obvs in process of maintenance as the main pool was empty and being worked on , the room was dated but acceptable, the view from the window as a derelict hotel which was not nice, there was also a large dog barking all day and night,

Pool not working, dog barking all day and night, room was dated, getting mithered to have our photo taken every time was walked into reception, being asked to look in the shop every time we passed it no pressure cheap as chips Asda price, it was full of tat nothing of any use,

Rien à dire un hôtel super manque peut être de jeu comme le baby-foot billard … sinon parfait

C’était varié en ce qui concerne la nourriture et les activités proposées étaient superbes

Les coussins durs et le goûter trop « simple »

Ubicación. Buffet de desayuno y cena. Tamaño de la habitación. Limpieza. Personal. Primera línea de playa.

No puedo buscar nada malo.

La vue de la suite junior est incroyable

Le personnel à l’accueil est très désagréable ainsi que les chefs au restaurant, aucun sourire ou amabilité.

Service Les plats Le a Vu

C'est que j' ai réservé une chambre familiale pour 4 personnes et pour un malaise de santé la 4 ème personne n a pas pu venir et j ai envoyé un email à Booking et je n ai pas reçu de réponse et cela 3 jours avant le commencement du séjour et donc j ai du payé le séjour pour 4 personnes et on était seulement 3 personnes

Genuin miljö för ett pensionärspar. Poolen utsökt. Baren helt otrolig. Personalen enastående.

Polen eller del av den kunde vara uppvärmd precis som Iberostar i Agadir.

Amazing clean hotel with the friendliness staff that go above and beyond for you. Will definitely be back

receptionists were very welcoming and helpful

servers at the hotel restaurant will only serve you well if you give daily tips

The food was good,missing variaty of fish and meat for a Mediterranean country,even fruits were not waw. Dune manière générale j’ai aimé

Network in room Was very poor but the view was in 4023 the view was amazing

it was a wonderful vacation the staff are Excellent and the Food is very Good

The Staff are very Good and very helpful and friendly and the Food.

We booked to have a relaxing getaway, and that is exactly what we got. We paid for all inclusive and it was just perfect. The food was outstanding with a huge variety including local dishes, fresh pizza, fresh doughnuts, fresh pancakes, grilled meat and fish and a big selection of salads and cheese. The pool area was lovely, and all the workers were super friendly, talented and inviting. the night activities were a good laugh too. Overall it was a lovely experience and would definitely go again.

There was a few moments where we were promised assistance but no one showed up for example our room had an aircon leak and we told reception they send someone would come to check but no one did so we had to mention it again. Also the cleaners forgot a few times to give us toilet roll, which is fine but when I told the receptionist, he said he would send someone up straight away and no one came.

The staff are extremely helpful and friendly. I travelled with a 3month old baby and they were super accommodating and friendly! Delicious food! Lots to eat! Loved it when staff ‘salam’ (Islamic greeting). Thank you to the bar staff for cleaning and sterilising my baby’s bottles. Thank you to the restaurant staff who helped me with my plates while I was occupied with my baby and especially a huge thank you to the cleaner lady who made cute decorations and cleaned so well in our room; the cleaner had the most beautiful smile which my baby loved!! Manager super friendly and professional and very approachable! Messages was amazing.

The toilets are very low and seat was wonky. Need more air con in main restaurant. Need more sun loungers. Need shuttle services incorporated with the price we already paid. Side sea view had blockage of palm tree view so really not worth paying extra for sea view.

People who reserved chairs with their towels and never attended the chairs...missing chairs for other guests!! No control over beach and pool chairs...must install a control system...after half an hour if you are not at the chair...you lose it!!

I like the stuff and the location is amazing along with the indoor and outdoor pool

The room isn't that clean, in addition to the unavailability of the slippers in the room

Staff very kind amd gentle. The cooking is perfect and everyday the menu is updated. Fitness room, massage and pools.

Nothing.