Great location very friendly staff.

Nothing.

Breakfast wasn't great to be honest

The staff were a credit to the hotel. Very helpful and made us all feel very comfortable. Extra credit for the guy at reception telling us all the good places to go and eat.

Room was a bit too warm for me but I feel that's a personal issue and not one with the hotel. Water pressure in the shower was also not the best.

The staff were very friendly and couldn't do enough.

Even though the breakfast was good it would have been nice to have a bit more variety. Such as mushrooms, fried eggs, fried bread.

To start with the staff were amazing! We chanced our luck for an early check in as we wanted to get showered and changed for day drinking. We had 2 rooms between us and they found us one room to get ready in which we were so grateful for. Within 15 minutes they got us the second room . James made us feel so welcome, recommended where to go on the night out etc. Rooms were lovely, beds super comfy, and breakfast was top notch too.

It’s a little bit out the way for a walk into the city centre.

Friendly welcoming staff, that were helpful & happy in their job. A well run hotel with ample parking for a reasonable rate. Would recommend & will be returning at some point.

N/A

Great location

The drinks were pricey!

Staff was welcoming and helpful

Nothing

Very friendly staff and a lovely clean hotel ideally situated and the breakfast was great

Nothing

Nice room Clean Nice bar area Pizza was lovely

The lighting in the rooms is so poor, room is constantly dark. Only place you could see to apply make up was in the bathroom

Very clean and chilled

A bit out of way

The staff were really friendly and helpful.

All good

The staff were so nice and so friendly nothing was too much for them. U

It a pity no much food in the evening when you get there. Also the breakfast could be more of a selection as every morning it is scrambled eggs.

Great service and great breakfast

The attitude of the staff is good.

Parking is not good. They charged us extra money for parking as penalty, even the staff had told us no need to pay for parking as we only parked our car for a while to move the belongings into the hotel for our family.

Everything

Friendly Clean Comfortable

Great location next to the Royal Armouries. Hotel was excellent.

Very Helpful staff Good value for money

The location is not exactly City Centre But handy enough

breakfast was good

Breakfast, friendliness of staff, toiletries offered.

Staff on reception were extremely helpful

Room was clean, beds comfy ,staff were attentive .plenty of parking. Breakfast was plenty .As we was there for a gig it was ideal location not far from the arena .we have stayed in few holiday inns I would say its the best yet.

Nothing to complain about .

clean and comfortable

more than have paid recently

Comfortable, clean and quiet room. Very good breakfast. In front of a very good Asian restaurant

very basic dinner options

Helpful check in, comfortable rooms, relaxing lounge area, great breakfast. Good location and value for money. The hotel provided secure storage for our bicycles.

Nothing.

The room was large and comfortable and there were complimentary teas and instant coffee and milk. I very much appreciated the iron and ironing board too.

The breakfast was all right, but somewhat limited (only instant coffee, for example).