The staff were incredibly friendly and helpful. The hotel is in a great location for everything in Leisters and is easy to find. The food at both dinner and breakfast was of a good standard. The room was both comfortable and clean.

The dining tables available to you if you had a dog was very limited,

Staff very good. Breakfast good. Room good.

Sink blocked. Noisy neighbours.

The beds were amazing, and the staff were very accomadating. The shower was great.

Our toilet in the room smelled like a public toilet. It wasn't very nice. We would have loved to have slippers in the room also

Very nice breakfast everything’s

Everything was excellent when ev

Receptionist excellent service

Rooms were clean, there was a good variety of breakfast. Staff at reception and restaurant were great.

Easy to find, good facilities, light and airy

There was a spider in our room. It was only small but my son wouldn’t sleep so I had to get it removed

Easy free parking Quiet comfortable room Newly refurbished Good shower Good breakfast Helpful friendly staff

Nothing much! Reasonable but not great value.

Very bright surroundings and friendly staff

Location, rooms.

Food, bar, check out.

good hotel for short stay, good air-co, good breakfast, welcoming dogs

the fridge wasn’t cold enough

Not a lot…scruffy rooms, poor overpriced food.

lodging for immigrants

Young chap when I first got there was very helpful.

Was about to sleep when a party next door started playing music very loudly.turns out there is a venue literally 20 metres from the downstairs rooms that can play music until 11pm. So had to move. Next morning I had a business meeting in nearby location but the taxi booking I had made was not written anywhere and receptionist was quite rude to me. Taxi didn't arrive and had to get an user. Stressful evening having to move rooms and stressful morning. Won't stay there again.

Manager and staff very helpful with my wife being disabled.

Insufficient blue badge bays close to entrance.

The friendliness, helpful,not having to rush of ,superb breakfast, excellent receptionist,excellent morning catering staff ,would def recommend to all my family and friends fantastic experience thankyou .Pets allowed,excellent pillows and duvet.would definitely return.

The rooms for pets is quite far from reception,when your pet needs to go out first thing quite a walk to reception many pets might not be able to hold as ours did as hes young,but especially if the pet is an older one nearer to reception may be a thought.

Room was clean. Breakfast was excellent

everything was acceptable and satisfactory

the property was of a good standard and car parking outside.

card details left at the desk and told it had gone through. there was no notification to my phone but I assumed as it was a deposit they just took details. 1am we received a call to the room from the desk (waking the family) wanting card details. my son had a high level tennis tournament in the morning and we had discussed this with staff when we arrived so we were obviously very upset. Aftercare was terrible and the blame put on me insinuating I had insufficient funds on my card (which was untrue). I was given 2000 IHG points that I’d said I didn’t want. A little accountability and to be told the staff would be retrained would have been nice.