The property was pretty at first glance - nice colour scheme and design inside guest room and in public areas.

The verandah outside the restaurant has so much dirty stains on the floor and even on the tables which was gross. The old wooden window frames in the room are peeling off and very broken and difficult to pull up. The breakfast quantity was mean and the plates one used for food were smaller than the cup saucers! Food was not refilled. Very upsetting. Hotel parking area was so small that we had to use public car park which was quite a steep long walk back.

Perfect location and very nice building with beautiful hall, old lift and very nice room with view on the harbor. Great walk in quiet garden. Nice town and walks on the coast just near the hotel.

Nothing

The view was amazing, breakfast was superb and the room was lovely.

The carpet by the sofa in the bay window wa badly stained with tea/coffee spillage which was disappointing. The bath robes were made for a 10-year old and the room cleaning/replenishment was a little hit and miss.

The view is spectacular - the decor is also very good - modern colonial feel - staff were great - lovely atmoshpere

Service at breakfast was a bit haphazzard on some mornings - would have been nice to have a separate lounge from the bar Irritating that whilst there was complimentary gin - if you were not a gin drinker you were not catered for

Staff were particularly helpful, attentive and cheerful! Food was amazing especially the evening meal menu selection. We enjoyed having coffee and drinks at the bar which has a balcony and wonderful views. The bedroom was clean and spacious with a fantastic view of the harbour with everything needed for a relaxing stay.

An iron in the room would have been helpful, otherwise everything was spot on!

The location was great! Both Hari and Peter were very helpful at breakfast. View was amazing, as were the beds-very comfortable.

The reception staff were very unfriendly and seemed very young and inexperienced-this really put us off. We had broken wooden slats in our room. The second bedroom was far too hot, even with a fan. No spaces other than a small bar area to sit. Very very expensive menu and not worth the extortionate prices that they charged. General upkeep of hotel and staff were not at all on top of the cleanliness, nor did they bother to ask us for any additional drinks. Again, mostly young and inexperienced staff. Shame. Something to be said about having a personality and being business savvy enough to come around, have a chat, or merely ask if we need another drink etc. Wasted opportunities!

Good food at reasonable prices and pleasant staff particularly at breakfast

The estuary view was great, even with the partial estuary room we had booked. Unsure how an inland view would compare at this hotel. The breakfast was good & many people varied there requests.

As many have mentioned the parking, just like Fowey as a whole was the only point of question. Onsite parking can be tight & we noticed a few 'longer' size cars that could make parking an issue. We parked at the Main public car park but the path was hilly. Would suggest offering if you dont have an allocated space to drive in & park to unload only & when parking as people cant book in until 3pm anyway. Also the Hotel could suggest that those staying for a week could use the weekly fee of £25 for 7 days in the Long Stay public car park using card to avoid returning everyday..