Yoshi Hoshino made our stay enjoyable and fun. He was knowledgeable, courteous and gave excellent service. Entire staff was exceptional.

In San Francisco there are hotels that offer a limousine service for guest free of charge with a 3 miles area, The Ritz Carlton should have this because the RC is an exceptional hotel. My only issue is that everyone is required to wear a very tight swimming cap. Due to the tightness of the cap, I only swam a few laps. In San Francisco the Four Seasons doesn't require a swimming cap in their junior Olympic swimming pool.

誕生日祝いがしたくて、事前のやり取りがとても丁寧で当日もうまくいきました。ありがとうございました。

おもてなしが最高でした

なし

Service and people are very good. View, location, club, room were great.

Beautiful view, really nice the rooms and the service. We really enjoyed our stay, they gave us a free upgrade because of availability.

They are really slow at the breakfast, also not enough room for all the guests. We had to catch a train, needed to wait 15 minutes to enter as it was full, after we were waiting 40 minutes for our order after telling we were in a hurry. Maybe better for the hotel to work with time shifts for the guests.

Everything

Nothing

The room was very comfortable and it was easy access to the pool

The location

Amazing views from room, pool, very comfortable. Service is great, great vibe in the lobby.

Checkin process way too long for this type of standing. They give you a printed sheet, not elegant, and you have to book a time to go to the pool and gym... not ok for this standing, too old school and amateur.