We were visiting the volcanoes around Clermont Ferrand and this was the perfect base for a couple of nights. The hotel staff were very welcoming and friendly at all times. Both the interior and the garden were well maintained and comfortable. Formal dining in the evening was delicious and beautifully served and presented. Breakfast was also a delicious and well presented affair. Our light double aspect room was spacious and comfortable and furnished beautifully. The separate bathroom was also excellent.

This was perfect for us. Clean and well kept. Just lovely.

beautiful building and setting

our room was overlooking the hotel entrance and was therefore noisy at night and early morning.

The breakfast was very good, especially the selection of wonderful cheese,

Nothing to dislike.

Breakfast Room

No water in room to drink

Breakfast was poor by the standards of other French and European hotels

Bar service. Breakfast offering and service.

nice old building, well refurbished

nothing

Beautiful, grand hotel with exceptional staff and excellent food. Plenty of parking.

Some parts look a little worn, but that sort of added to the charm.

Lovely building. Good location. Good restaurant and bar. Pleasant staff. Pleasant gardens.

Parking difficult due to 'outsiders' using the restaurant during lunchtime/afternnon.

Breakfast was very good and easy to find

The pleasant service and help given

It’s a lovely hotel with quite nice furnishings in the room even if the halls, etc are a little long in the tooth.

The breakfast was lacking

Lovely historic hotel. Spotless, impeccably clean room. While the room was not large, the high ceilings made it seem more spacious. Lots of storage in the room and the bathroom. Welcoming and friendly staff. A nice breakfast with local cheeses, fresh fruit, excellent pastries. The house cat is very sweet and friendly.

The parking is free and easy, but if the restaurant is busy, it can be hard to find an available spot in the evening. Because it is an older hotel, you can hear the footsteps and doors in the neighboring rooms and floors.

The room we chose was as we expected. The bathroom was above expectation and functioned better than many . Staff were very friendly to us and our Labrador dog.

nothing

Lovely staff, good restaurant, nice location. Typical French hotel, a little tired but very clean. It’s currently having some rooms renovated and ours had a new bathroom which was very nice.

The bed was extremely hard; it just felt solid so I slept very badly. For this reason we probably would not stay here again (which is a shame because otherwise it was fine).

Lots of charm and great service

The garden very comfortable.

The hallway to the bedroom had workman's material and rolled carpet . It wasn't completely finished. Coffee was not good.

Bedroom recently refurbished and in excellent condition. Bathroom also new and high spec.

Extraordinary historical hotel With a familiar Charme and beautiful Furniture