Breakfast was lovely and location was superb

Pillows very very flat...

not enough parking

location and helpfulness of staff.

room could have been a little larger

This is a beautiful hotel directly on the Landsgemeindeplatz – the main square – with lovely views of the village and its surrounding countryside. The food – we had dinner and breakfast there – is excellent and the staff are friendly, welcoming, and efficient. As you would expect in Switzerland, the place is spotlessly clean, and everything is truly well organised. Plus there is ample safe, reserved parking if you travel by car. Absolutely recommended.

We found nothing wrong with this hotel. The two single beds making up a double bed are a bit old school, perhaps, and there clearly are more comfortable solutions, but that's a small cavil amongst an otherwise near-perfect experience, and it may well be that that was simply what we booked because nothing else was available.

Clean and comfortable room. Convenient location, short walk from the train station. Breakfast was great and staff were friendly and helpful. Check in and check out were efficient and fuss free. As a female solo traveller, I felt safe during my entire stay at the hotel. One of the best hotels I stayed at during my Swiss trip! Definitely recommended!

Dining, location.

Small room, very noisy, slamming doors during our 4 night stay. Felt or rubber stoppers should be put on closet door, bathroom door, room door to cut down on noise. Room was warm so difficult to sleep.

All was good, the staff, the location, the room. just in the landsgemeinde platz, perfect. Wifi also good and excellent breakfast. Will surely come back. Ade!

Nothing.-

Appenzell and Hotel Appenzell were truly delightful. Everything felt welcoming, starting with the staff and the wonderful location. The restaurant is more than excellent. Breakfast was plentiful and cooked to order and perfection. Since we stayed for 3 or more nights, we received the Appenzell card which included not only many discounts, but free cable car/gondola rides. It was the best bargain in our 7 weeks in Switzerland. We loved this hotel and highly recommend it and the area to others.

Absolutely nothing.

Everything, except no air conditioning or fan. We had to go buy a fan for our room. We would have loved to keep the windows open, but the flies were horrible. We bought a fan from the Coop, and problem solved. I would definitely stay here again earlier than June or after September! Beautiful property, staff was wonderful and food was delicious! The building is so beautiful and location is perfect!

Just the lack of air conditioning and fans, everything else was perfect!

The staffs are friendly and helpful. The location is good and in walking distance to restaurants and supermarket. Housekeeping is good and the room is kept clean, neat and tidy all the time.

There is a church nearby and the church bell rings from 5:00 am everyday. The room size is a bit too small for two persons. The pillow is too soft.

location outstanding, staff and service perfect.

room a bit small

Very lovely and typically Swiss hotel. We enjoyed it very much. Great location and friendly stuff. We appreciated that we could bring our dog with us.

Breakfast was so good.

The food was outstanding. Delightful traditional atmosphere. Right on the main square.

Having to come back home.

Large windows opening up to a fantastic view of the square. Excellent food and drinks for dinner and breakfast.

Difficulty with driving directions on GPS to find the parking lot. Perhaps the hotel could email these to international guests arriving by car.

Good breakfast. Free parking. Helpful staff

Comfortable and large bed and firm pillows made for a good night’s sleep. Restaurant and pastry shop below was just fantastic. Staff are cheerful and efficient. I liked looking and the art and decor and furnishings from a time gone by. I would look for an excuse to come back.

Nothing.

The staff were extremely friendly! Service was excellent and location - we could not have asked for a better place to stay! The food was very good.. good choice for vegetarians too.. we loved the breakfast

Very friendly and helpful staff. Good breakfast. Great location to walk around. Big rooms, clean. The water pressure isn't great on the 2nd floor and the pillows are flat. Other than that was a good stay.

Perfect location, on the main square. Great welcome (again), good sized room. Exceptionally clean and fabulous restaurant both for evening meal and breakfast.

Nothing. Flawless for us

Loved the half pension scheme, and that they were so nice to our dog.

That for work, there are no rooms available ( office like)