Dinner was superb - delicious food, reasonable price. Room comfy.

Bathroom a little tired but clean

WE LOVED OUR X2 NIGHT STAY - WE CHOSE WELL WHILE DOING THE NC500 TO HAVE THIS AS OUR FIRST NIGHT & LAST NIGHT STAY. QUICK SHOUT TO THE CHEF WHO PROVIDED OUR DOG WITH A SAUSAGE TO HELP WITH THE LONG JOURNEY HOME. THE HOTEL WAS WELL DECORATED, LOVED THE ART AROUND THE HOTEL MADE THE FEELING MORE PERSONAL TO THE OWNER, COMFORTABLE BED, SHOWER/BATHROOM, STORAGE, COULDN'T FAULT ANYTHING. STAFF WERE LOVELY. LOVELY OUTDOOR SPACE - WOULD BE GREAT DURING THE SUMMER.

WE LIKED EVERYTHING, AFTER LONG DAYS DRIVING - IT WAS GREAT JUST TO RELAX IN OUR ROOM,

Restaurant and bar onsite.

The restaurant was closed.

Breakfast was excellent. Staff were incredibly friendly to dogs and humans alike! Even though they had work ongoing, the place was still relaxing and very beautifully set. Our room far exceeded our expectations, which were already high. Location was great- just outside the main part of Fort William along the road with views of the loch upon stepping outside.

I think the shower thermostat in room 4 doesn't work fully as we couldn't turn the temperature down from almost too hot. But this comment simply to let the owners know.

warm welcome, nice decorated rooms, good kitchen

Great breakfast and staff, very welcoming and cosy

was as expected warm and friendly staff were fantastic

could do with updating but I suppose this is part of its charm

Great location in Fort William. Room was very comfortable and good size.

Parking space is a bit more limited. Also close to roundabout so some traffic noise.

Fantastic location and the staff were really friendly and helpful. The hotel was accommodating of our dog and there is an area just next to the restaurant where you can sit for dinner/breakfast if you want to have your dog with you.

It isn’t a fault but it would have been nice to have a bar area where you could sit and order drinks, since there is only the restaurant and it didn’t look as though drinks were served in the lounge. Just a suggestion.

Food was excellent, staff could not have been more helpful. We stayed in the self catering annex which gave us the freedom of being in self catering while also enjoying the facilities at the hotel.

room, breakfast

Lovely food.

Breakfast system could be slightly simpler - you have to pre-order what you want the next morning, so it's not possible to change your mind on the day!

Excellent food. Comfy rooms.

Nothing