Secrets The Vine Cancun - All Inclusive Adults Only
Resort à Cancun
Resort 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Annulation gratuiteRemboursement intégral si vous changez d’avis
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
A propos de ce resort
Secrets The Vine Cancun - All Inclusive Adults Only
Set in Cancún, 100 metres from Playa Ballenas, Secrets The Vine Cancun - All Inclusive Adults Only offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Bord de plage ou front de mer
Salle de sport ou centre de remise en forme
Carte de Cancun
Chambres disponibles
1 Lit King Size • 66 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit King Size • 44 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Lit queen-size • 44 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Lit queen-size • 44 m²
Capacité d'accueil 3
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit queen-size • 44 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
Avis vérifiés à 100 %1.0 / 10.0
It was close to the airport
Room (honeymoon suite at $900/night) was dirty we had to wait 2 hrs past check in time to actually go to our room.
Food was not edible at any of the restaurants. "Stocked mini bar" was 2 beers, a bag of peanut m&ms and a mini can of pringles. Beaches were not accessible becasue of all the seaweed
9.0 / 10.0
The resort is nice and clean. We had the preferred club privileges which give access to some additional facilities which was great as well. The staff is very nice as well and super accommodating with dietary restrictions.
The beach was a bit dirty and a lot of sellers on the beach who kept on bothering us.
8.0 / 10.0
You can use the hotel before and after check in/out!!
10.0 / 10.0
clean and views
the ac is not as great
8.0 / 10.0
The breakfast at the main restaurant is a fantastic buffet. I was looking forward to it every morning. The Food is good in general, plenty of restaurants to choose from. The Mexican food restaurant was great, it is not spicy because most of the clients would light up but you can ask for a hot sauce if you like. The Suite was spacious and very well conceived, the bathrooms pleasant and comfortable. Plenty of animations and live events. Lots of variations in Menus. The staff was pretty awesome everywhere.
People can be drunk and noisy in the halls of the hotel, that can alter substantially the quality of sleep. Our mattress wasn't so great. In fact it felt far too soft in one specific spot and that had a bad impact on my back but I don't believe that the other rooms have the same issue. Nevertheless, I found the mattress it too soft in general. There is a smell or "perfume" in the lobby that really wasn't to our liking, I wish they choose an other one. I understand why, but some restaurants have a dress code. I couldn't try too of them just because I didn't have trousers. The hotel tried to help me get some but they couldn't find something that worked.
9.0 / 10.0
Huge buffer with large variety
Need a dinner buffet
10.0 / 10.0
The resorts location and staff.
Nothing
1.0 / 10.0
My room wasn’t ready until 3:00 pm, I arrived at 11:00 am they didn’t even try to accommodate me earlier , the food was terrible only had lunch and it was bad nothing like my previous experience, I didn’t stay took my plane back the same day I arrived I went back home. Horrible experience
7.0 / 10.0
staff was very attentive
the food is really subpar
9.0 / 10.0
excellent location lots of restaurants bars, and pools. very clean friendly staff and food was generally good although I was not that impressed with the olio restaurant the Greek salad was pour with canned olives and not really a Greek salad. The octopus and other dishes that they offer were good the Italian restaurant was excellent. However, if you want a good table you have to pay over $100 more for a bottle of wine. The Blue Water steak restaurant was very good and I would recommend it.
The upgrade to club level was not necessary for us, and the additional money would’ve been better spent on souvenirs. Additionally, the exclusive pool at the club level was not that comfortable and had an error of smugness. finally, do not count on the ATM machine for cash. It was poorly serviced never had cash and it became a real ordeal to get extra cash. I would recommend you bring twice as much cash as you think you need because it is a burden to get cash the hotel does not cooperate and the ATM service is poor.
8.0 / 10.0
view, food, location
late response, Sometimes requests are missed
9.0 / 10.0
The rooms are big and well furnished, the bed is very comfy and the view is very nice from both sides of the hotel.
The pools are nice and the beach is amazing, the staff is always helpful and kind. A special recognition to the butlers of Piso 22 (Aleman and Carlos), they have been very helpful throughout our stay.
The A/C is always on, even if you turn it down it keeps pumping cold air. The food at the restaurants is not good, maybe it wasn’t good because of our “European” taste but we decided to eat out for several nights.
10.0 / 10.0
location, rooms, variety of restaurants!
10.0 / 10.0
EVERYTHING
some of the food wasn’t the best but….. we ate it 🤷🏽♀️
10.0 / 10.0
great property and very secure, they have staff at the gate and ensure that only authorized individuals can enter
bring lots of $1.00 with you for tipping, you can get that also taken care of at the front desk… hand$20 and get $20 in one’s
5.0 / 10.0
very clean and the staff/ service was excellent
The food wasn’t good. The dragons restaurant was very bad.
6.0 / 10.0
location in proximity to the beach.
Food was average with exception of Olio and Italian restaurant. For the most part, we ate breakfast and lunch at the buffet (Marketplace) which should have had more fresh fruit and vegetables. Room service food was awful.
1.0 / 10.0
The room is good.
The food was absolute terrible. I believe their management changed over the summer 2022 and the food is REALLY bad. For an all inclusive food is really important. How you feel, this will ruin your stay.
9.0 / 10.0
Location and amenities
Hard to get drinks on the beach
10.0 / 10.0
Yuri was our check in and check out person. She and Aleman were extremely helpful with special requests, ie., steaming evening clothes, providing helpful hints on purchases, etc.
Also, Josefina was an excellent masseuse and facialist during my spa visit.
The view from our room was spectacular. However as we were in 2218, our room was situated above the generators below which masked the sound of the ocean. Just a minor issue as I love to hear the sound of the ocean.
10.0 / 10.0
Everything. It’s beautiful
The entertainment wasn’t awesome but it was OK
8.0 / 10.0
The room. Huge, open! The wall if glass that overlooked the beach and bay. lovely
The Asian restaurant. Terrible. They have no idea was Pan Pacific is. I got up after the second coarse. Replace that with a true Mexico City Cuisine restaurant. Do what you know!!!
8.0 / 10.0
The ambiance and the access to preferred locations. our butlers were top notch and the room attendant was awesome! I like that the staff was attentive to my issues.
I didn’t like the service in a couple of restaurants. Waiting for the food was entirely too long (45 mins) and I explained of my tomato allergy each time I requested a meal, more than once, and there were still tomatoes on my food.
10.0 / 10.0
This place was absolutely amazing. The view of the room was breathtaking. When they say "all inclusive" that is exactly what they meant. NO hidden fees or gratuities. The service was amazing from check in to the staff. Everyone was so courteous. We tried almost all restaurants and enjoyed it all. I will defini
I didn't have many complaints. The one complaint was the smell of the lobby. There was a foul odor but it seemed to be coming from outside. It lingered most of the time.
4.0 / 10.0
Room was beautiful
got food poising and electricity out for a day and our butler never let us know when our room was ready at arrival so we waited 4 and half hours to check in there where many issues, my husband and I go to secrets destinations often but after this experience we may never go back
10.0 / 10.0
Everything was exceptional. Breakfast served by room service on the balcony was absolute bliss. Great food and drinks quality and waiting time on the 12th floor.
Just this one small thing ruined our perfect and absolute luxury stay: the annoying and pushy guy who tried to push us into a loyalty program and only after 30 minutes we were informed it would cost us 169 dollars a year. If not this situation (lost of 50 minutes of our lives) it would be an absolute perfection
7.0 / 10.0
Good amenities, very close to restaurants and on the beach.
various pool and Jacuzzi access
restaurant waiting time was abysmal. 1 hour and 30 mins was the shortest waiting time we had.
communication to guests should be clearer, especially in regards to who gets seated.
Food quality in the restaurants was also not great which didn’t help with the excessive waiting time.
6.0 / 10.0
Love the atmosphere and the grounds. The staff was helpful.
The all inclusive choices of alcohol were poor. The bedroom had a very mildew smell that stayed in our clothing. Also construction and painting as going on on the floor we stayed on.
9.0 / 10.0
everything 🥰 great place
nothing really
FAQ
Combien coûte ce resort par rapport aux autres à Cancun ?
Le prix moyen d’une location à Cancun est de 116 € par nuit. Cette location est 48 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Secrets The Vine Cancun - All Inclusive Adults Only. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Secrets The Vine Cancun - All Inclusive Adults Only comporte une piscine. Bonne baignade !
La location Secrets The Vine Cancun - All Inclusive Adults Only accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Secrets The Vine Cancun - All Inclusive Adults Only?
Nous avons trouvé 11 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, parking et blanchisserie.
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