受付の対応がとてもよかったです。施設設備はとてもたすかりました。 自分の予想を超えていました。 床だけが段差がないのだと、勝手に思っていましたが、そうではありませんでした。 お部屋の水回りいたるところに手摺があってたすかりました。

これは私の使い方の問題でホテルには文句なしです。 日本のトイレのような水の流れではなかったので詰まらせてしまい、恥をかきました。 それでも嫌な顔一つしなくて、ほんとに気持ちが楽でした。

The location, especially if you are attending an event in the area.

After enjoying a wonderful holiday in London, staying at four different hotels where we had fantastic experiences, our stay here was, unfortunately, a disappointing end to our trip. The service we received from one particular staff member was unkind and left us feeling unwelcome. This was a stark contrast to the warm and hospitable treatment we had experienced elsewhere during our travels. It’s unfortunate that this single negative encounter ruined what could have been a pleasant conclusion to our holiday. While the hotel itself was adequate, this interaction left us with a sour memory of our stay. The hotel has its target audience but if you're looking for PEACE, QUIET, COMFORT and VALUE for your money, please look elsewhere.

Location Quiete Friendly staff Clean Extra large bed

No where to sit at ground level reception

Location.. Cleanliness… Breakfast

No fridge in the rooms and room too far from Elevator

Great location for Starlight Express. Lovely sized room and large comfy bed.

There was no room service available as closed at 10 but this was at odds with the information which said you could order a midnight snack…..I rang before 11pm …

Location was perfect for visiting the Troubadour Theatre. Would be perfect for wembley also.

Nothing

Perfect location, early check in, large spacious room

Dusty red wine and snacks, hadn't been cleaned

Good location

Some staffs, especially at the reception are very unhelpful. These people shouldn’t be in the hospitality and should consider a career change where being mean and unhelpful is the norm. While the Assistant Front Desk Manager was very friendly, approachable and of great help. Be aware that the mini bar is locked and you have to call them to ask that it be unlocked. It defeats the purpose of having a minibar in the room. If you reach the hotel at night after a delayed flight, there is no room service at night. Be ready to starve! Not a normal Hilton standard. However if you are coming here for a football match at Wembley stadium, it is the place to be.

Perfectly placed for the Bruce Springsteen Wembley stadium date!!

The cost of our room for one night was eye watering!! All the hotels surrounding Wembley taking advantage of Events at Wembley!!

Cleanliness, easy to find. Very nice staff!

Shower was a little weak in so much as the power of the water being less than fast.

Modern, clean easy to park

I felt that due to the cost for one night that breakfast could have been included

Perfect location, and great staff. The room was larger than i thought it would be, and just the right temperature. Complimentary bottle of water and tea/coffee was a nice tough. The included breakfast was excellent. The roof top bar was fun.

Because we were attending an event the price of the room was very high - more than the tickets for the concert! You couldn't move anything from the mini-bar of the table top snacks because they were linked to the payment system - this did make me feel untrustworthy. The coffee at breakfast was average - an espresso would have been nice! There were no stairs that I could find - which meant queueing for the lift every time we wanted to move around.

Herrliches ausgiebiges Frühstücksbüffet mit Top_Service und reichlicher Auswahl

In der Skybar ist Self-Service----irgendwie nicht angemessen für diese Location

Location

Elevated cost due to concert

Very modern , spacious rooms

Went to Bruce Springsteen concert 2 min walk breakfast excellent but the staff are so nice especially James the executive manager made our stay special def stay here again

Could be more lifts bit away from rooms

Lovely hotel excellent staff great location

Price hike due to the concert lack of signage in car park Restricted menu at lunch Bar closed when concert was finished

Wir haben ein Konzert im Wembley besucht, eine bessere Lage gibt es natürlich nicht, keine 2 min vom Stadion entfernt:-)

Ein schlichtes Hotel, gefühlt irgendwie nicht "Hilton" würdig vor allem zu diesen astronomischen Preisen, was sicherlich natürlich dem Konzert geschuldet ist...

Amazing location Amazing staff Amazing Skybar Amazing room Amazing breakfast

Zero

Proximity to Stadium for Concert. Cleanliness Welcoming staff excellent customer care. Quiet

Shower underpowered

Proper

Location

Price on event days

El trato amable y profesional de todo el equipo de trabajadores. Instalaciones limpias. Wifi perfecta. Seguridad garantizada en todo momento.

Tenía bañera y no tenía plato ducha. Quizás había posibilidad de elegir, pero yo no lo advertí.

Staff, size of room, breakfast. Absolutely excellent. Fantastic with my 11 year old birthday boy. Throughly spoilt with a cake, decorations and free drinks which was a lovely surprise.

Lovely property, great location. Staff were outstanding, even gave us a feee upgrade on arrival, thank you.

Friendly staff, good location , excellent choice for breakfast, housekeeping, and restaurant staff, particularly welcoming and helpful. Room a good size. There was a lovely surprise waiting in the room when we arrived , which was unexpected. Quiet room.

N/A

Great location for concert at Wembley arena

Voyage en famille avec nos grands ados pour assister à un concert, l'emplacement est idéal dans ce contexte, et l'hôtel apporte tout le confort souhaité. Chambres spacieuses, propres, et bien équipées. Le buffet du petit déjeuner est tout à fait conforme au standing de l'hôtel : très varié et de bonne qualité. Il n'y a pas de prises de courant européennes dans les chambres mais le personnel de la réception, très réactif nous a fourni des adaptateurs en un temps record. Notre seul regret : un séjour trop court pour profiter de la piscine ! Nous y retournerons si l'occasion se présente.

Rien

The hotel was ideally located to access Wembley Stadium and the staff were very professional.

I thought the room was over priced! I was expecting a larger more upmarket room for the price I paid. I thought the breakfast was also very over priced. Not good value for money at all

Sound proof room in a noisy location. Bed linen was lovely and soft. Good pillows and comfy mattress. Good quality tea and biscuits in the room. Complimentary water. Air con. Toiletries were good quality.

Damage to the marble in the bathroom although there was an apology for this. The furniture was a little tired.

Great location

Nothing

Bed was big

450£ per night. Zero amenities. No pen,laundry bag, any toiletries. Only pre filled plastic squeezer bottles for soap. A locked mini bar that I had to call three times to unlock for my medicine. Terrible kitchen for room service. 5£ feet for room service yet they ask for tips on top. Check in gave no info. I still haven’t received the invoice.