Very friendly & helpful staff Hotel was very clean .Beautiful breakfast .

1. The corridors where very narrow, ( not hotels fault.) 2. Parents allowing their child to run up and down the corridors in the morning at the crack of dawn , while they sleep with the bedroom door open . ( not hotels fault ) 3. Sockets not working but weren't really needed and staff where very pleasant when this was reported , plus these things can be a one off .

That's your 2nd stay we stayed for a conformation and mum and dad's anniversary amazing staff so friendly and couldn't do enough be back again soon

third time staying here so sign we will be back again staff lovely and a great place

nothing

Nice breakfast and friendly staff

Very old hotel, tea cups were not clean, no waste bin provided, and shower has some problem.

we’ve stayed here before and loved the food and the staff are very friendly and helpful

clean and comfortable

the location, the staff especially; friendly and helpful. the ambience, food was very good. great choice of drinks in the bar. a great stay

had an issue with the tv only able to get the bbc channels

New modern clean bathroom and friendly welcoming staff who took care of all requests quickly. Also the breakfast included was fab!

Room was a little dated and not a lot around however both of these things were shown at time of booking so i was aware of this before.

Breakfast was excellent. Bar area was great. Prices are excellent in the bar also. Hotel is spotless but a bit dated.

Walk to the room took forever as you had to walk up a flight of stairs across the entire floor up more stairs and across the floor again to the very last room. Shower was poor. Showers on the first floor are walk-in shower in our room was very small.

Nice place lovely breakfast

Erlecticity went of at 930 couldn't get anyone to answer phone to deal with the problem

Lovely hotel at a reasonable price. Keep price right

Staff were incredible extremely friendly and helpful the hotel was clean and tidy and very homely

We were booked for two nights but checked out after the first night, whilst the room was clean the noise during the night (friday) was unbelievable. People hammering on doors at midnight and music playing until 2am, zero sleep and no reception to complain or to resolve problem as closed at night and at check out in the morning - only breakfast waitress available. Worse hotel experience for many many years.

The Hotel was lovely, bar/lounge very nice and hotel end a little dated. Staff were so friendly, and the food was exceptional.

Nothing really, everything was perfect for our one-night stay, would stay again.

beautiful spacious rooms, enormous bed & lovely helpful friendly staff

Travelled from Scotland to Ireland for a wedding and stayed over great staff was very clean the location was spot on and 2 minutes away from the wedding venue which was great.

handy to Derry city centre

bar closed at 1230 sharp