What a wonderful boutique apartment/hotel! It is just as the photos in booking.com show it.

The whole building is beautiful and our room was exceptional. Right in the middle of where you would like to be and the staff were all so helpful. We enjoyed afternoon tea offered complimentary by the pool each afternoon. We also ate in the restaurant which was one of the best meals of our holiday.

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Breakfast is fine, staff needs better training. Music to solemn.

Have to do something about the pigeons, it's going to ruin your hotel.

The property is gorgeous and well maintained. The front desk staff (shout out to Ms Ayu) and Caretaker (Mr Omar) were very kind and helpful during our whole stay

Internet could have been better, esp for those who are travelling for work related / or carry work along would be disappointed. There aren't enough conveniently located charging points.

George Town has a great many charming, colonial-era buildings like the ones which this hotel occupies. Many of them are, however, in a state of considerable decrepitude. The fact that this hotel exists on lovingly renovated premises not only offers visitors a truly unique stay, it also constitutes a contribution to maintaining and improving George Town's unique environment. The evocative architectural elegance was a big reason we chose this hotel, but the choice was confirmed by a number of other positives. The staff were incredibly helpful and informative; the location made getting around very easy; despite being very centrally located, it was on a very quiet street; and our room was much larger and more comfortable than we had anticipated or hoped. One of the highlights was the hotel's restaurant, Kebaya, which supplied us with a superb meal and excellent service.

Any effort to retrofit modern comforts into a building of this age will inevitably result in quirks, such as a decidedly odd (but still entirely functional) layout in the bathroom. I considered this a good trade-off for a stay in an historic building with such a lovely period vibe, but travelers whose tastes run to the sterile uniformity of a Hilton or a Hyatt may take a different view.

We stayed with our family of 2 teenagers and enjoyed exploring Penang together. My father in law was from George Town so staying in Seven Terraces brings us closer to the culture at a time. Location is amazing right in the centre and bustle of the city yet the rooms are quiet.

The pool is a bit small not suitable for small kids.

absolutely beautiful with all the antique furniture and amazing restoration!!!

very slightly dusty

The location together with the history of the property itself

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The rooms were excellent and very comfortable. The staff were friendly and helpful.

The restaurant and bar being shut on a Tuesday.

Beautifully restored heritage property with lovely peranakan furnishings. Location in the heart of Georgetown.

Nothing

Location was excellent. Right in the heart of the old town. Staff were very welcoming. Close to many local amenities and short walks to interesting local sights. Great to explore and have local food which is why we were there.

Have to stay that the area was quite dusty. Though to be expected with so much city traffic around and the open style atrium in the centre of the hotel. Cannot say it is a complaint - just a "didnt like"

Ambiance and staff

Facilities, perks and price

Like the room, but the wifi is very poor

poor wifi in the room

Beautiful place and wonderful location.

beautiful property and rooms

architecture

meagre breakfast - and not included in price

The staff were wonderful and so knowledgeable. Wendy was the most hospitable manager and Raj was super helpful as was Nurul at reception. the pool was kept impeccably clean. amazing temperature! cool respite to a long hit sticky day!

Nothing

1. Great location- within walking distance to many attractions and key streets 2. spacious apartment 3. amazing decor 4. Kebaya restaurant was top notch 5. great service

1. Reception area could have a better look and feel. 2. Access and limited parking facilities 3. Some of the plugs and switches in the room were not in working condition

posh and comfortable. Wendy and her team were the BEST

nothing to dislike