Staff were very helpful and friendly. The location was perfect for our needs.

The rooms are maybe a little cramped.

Free parking, great location, nice food and drinks, comfortable beds.

Nothing it was all great

Good central location, a bit noisy due to nearby main road by they do provide ear plugs. Comfortable bed, lovely bathroom.

I unexpectedly needed to give a lift to someone late and the pub was closed and no-one to let me back into the car park, so I had to pay for a local car park overnight. Next morning they said they don’t give out the code for the car park routinely only if you ask - but they were closed when I would have needed to ask. They also were not willing to reimburse my overnight car parking fee. If they had done that automatically I would have given a higher rating.

Spacious and very clean room located in the heart of Newbury.

the location

The restaurant was very pleasant and we had high hopes for the hotel, however the room was not clean and very noisy. wall paper falling off the wall Holes in the wall we’re fixing have failed Damp and mould on the ceiling Window not closing correctly And the spell of the kitchen

The hotel is central and convenient for Newbury Race Course. Plenty of Bars and Restaurants close by. The staff were very helpful and welcoming.

The room was a nice size as we booked the larger family suite but as it was facing the main street it was very noisy. People congregated outside at 3.45am every evening as I believe the Bar nearby was open until 3.00am. The old style windows did not keep out any of the noise. Unable to open any window in the bathroom.

Spacious room even with the huge comfortable bed.

Ordering food in advance, getting there early and still overcooked my steak!

Location and parking

Miserable reception by a man who was totally disinterested in us. Dingy lighting in the room and particularly in the bathroom (light missing above bathroom mirror) leaving one dull bulb Only one small window. Felt like you were in a dungeon .