The location, rooms, garden, pool and staff were all very good.

Limited menu for evening meal.

Absolutely nothing.

No one at check in (15:00-20:00) advertised eventually a text message after 40 minutes that the keys were in the entrance in the table, whole place looked deserted. After a couple of hours one of the owners turned up and told me the restaurant was closed even though they advertise half board and recommended I get a sandwich at the corner cafe. The room was nothing like the website photos (see attached) the “garden view” rooms look on to next doors rubbish & cars and the bath had no plug, apparently this had been mentioned by a previous guest and was replied to with the same shrug of the shoulders. The next morning whilst I loaded my car they took payment from my guarantee card without asking if I wished to pay by alternative means, which I always do. I did not stay for breakfast as there was nothing set out when I came down, yet this was still taken for. Totally unacceptable and demoralising, if I hadn’t driven over 300 miles I’d have left.