The views were absolutely incredible!

Atitlan

It wasnt the experience we paid for! Atitlan is amazing, the hotel has amazing views but is an old house that they made it as a hotel. There were no energy (electricity) for the entire weekend. The owner knew the situation but she didnt care and they did nothing to make our stay more comfortable. She left saturday to a vacation that she had in another town in Guatemala, and left us there with no electricity. The next day, another couple arrived to the hotel, and they said to them that they had a problem with the electricity, but that in some minutes everything would be OK! Same thing they told us 24 hour before.

We stayed at room number 1 which was amazing, spacious and clean and the bath with the view was incredible. Dreamy place, wonderful staff. Private deck to the lake where we enjoyed having breakfast in front of the amazing view

The owner of the property wasnt there so we had to talk by phone regarding a question we had. She made us feel uncomfortable at the beginning as she wasn’t very serviceable (she apologized afterwards and gave us breakfast on her account but we were very surprised by her unpleasant approach). Breakfast is very good, though basic. You should know that the place is 5 minutes drive by taxy boat from San Marcos (last one at 5:00pm) or 15 minutes drive by tuk-tuk so its quite and beautiful but you should bring everything you need. There were 2 spiders in the room (they are common in atitlan) but they didn’t move the whole weekend so they didn’t bother us.

Beautiful lake view, well designed rooms, good breakfast (extra pay). Were upgraded for the first night because our booked room was under maintenance.

Overpriced and rude hospitality. Far from the village - must take speedboat (last one at 5:30 pm) or TUKTUK (not very pleasant while raining outside). Also there is no staff to help during evening and night. at our first night we didn’t know how to get out of the property (around 07:00 PM) it was totally dark with no light neither signs or staff to help - luckily we had the number of the tuktuk driver who sent us location. During all our stay were flies and insects in the room. Especially at the second night when dozens of red ants appeared from the toilet (probably because of bad maintenance of the pipes). When telling this to Dita the owner (Which was not in the property during our stay) we received free breakfast as compensation but were blamed that this is our fault because we had gelato (which was not true) and coffee (we had it in the morning, not night) and because of the rainy season. So if you stay here and dozens of red ants appear in your room in the middle of the night don’t expect for sympathy (and I’m sure Dita comment here will be rude and blame me again for drinking coffee in a very expensive room)

the most beautiful, unique, landscape

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amazing location and property! the staff was exceptional!!!

there were large bugs based on the rainy season

Serene and relaxing location. Host was very informative and gave us great recommendations on places to eat and shop.

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spectacular views on the edge of lake Atitlan. huge spacious accommodation. just beautiful

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