The service and the staff was exceptional! Everyone was very helpful and positive. The rooms are spacious, excellent design and very comfortable. Food was also one of the best I had so far, everything was fresh. They were also very helpful with arranging transportation and excursions. I had the best surf teacher, thank you Jared!

I wish the road from Managua airport was better but it's not Malibu Popoyo's fault for sure!

Beautiful hotel with very comfy rooms. Offers a really nice and well equipped yoga space. Excellent yoga and surf teachers. They did not charge us for one board rental, which was nice.

Food was rather medium and options for vegetarians were limited. We had expected more. We felt like hotel management cares more about profit then the guests. Due to a medical incident we had to replan our whole trip. We tried reaching Malibu via several channels for two days. After finally getting in contact with Malibu, we only received a brief last minute answer that cancelations are not possible. At least they were nice enough to let us reschedule our stay, which was still quite inconvenient for us, though. There, the first contact with the management was him telling us that another client had cancelled and if we would like to extend our stay. Not a very empathetic idea since my partner wasn’t even able to take advantage of the surf lessons, due to her medical situation. The manager rather questioned the doctors diagnosis. On top, when we asked the hotel to book us a taxi to Rivas they arranged one for $50 without even telling us. Which is almost double the regular price. We don’t know if they wanted to make some extra money that way. We felt a bit fooled. All in all, communication was not good. We would have expected a better customer experience from a hotel in that price segment.

Malibu Popoyo was a beautiful boutique resort. I loved my garden suite room and the facilities were all clean and tidy. Great scent too! The staff were super helpful and friendly throughout my stay and the food was delicious. Great options for an all inclusive deal. Proximity to the beach was also a huge plus.