Spacious room excellent breakfast

Nothing

The room was spacious and the bed comfortable and the room was reasonably clean

The 2 reception staff that we met were cold. Unfriendly and bordering on rude. The bar staff were friendly and helpful. We had a meal on our first night which was poor. We had slow roasted ham which was tough . The egg and chips were good but there was no warm pease pudding . When I asked about the pease pudding I was told that it was mixed into the ( very thin and runny ) mustard sauce. This didn’t make sense to me but we were offered pease pudding instead of the unpleasant mustard sauce.. The replacement pease pudding was icy cold . All together quite an unpleasant meal.

Large room with a comfy 'super king' size luxury Hypnos bed (although the mattress was perhaps a little too firm for us). The shower was fine, although we would have liked a bath as well - the room was plenty large enough to have incorporated this at the design stage. Staff were efficient and friendly. Drinks were reasonably priced apart from some soft drinks, and food prices were about what you would expect to pay in a pub. However, certain items were unusual, for example the pheasant kiev. Overall, a good hotel.

At breakfast, it was necessary to ask on 2 mornings for more bowls of fruit to be put out - perhaps someone should have been keeping a closer eye out for this. The fresh orange juice machine produced a good glass of juice, but it seemed that the used orange skins needed to be emptied from the machine more frequently to prevent jamming - this was a bit of a fiddly job. I suspect that just providing fresh juice from a carton or jug would be less problematic for customers and certainly for the staff. However, breakfast was plentiful and what you would expect on a 'help yourself' buffet.

Easy access and good parking. Nice to have a restaurant for evening meal. But second evening meal was not good. Breakfast was good. Staff very good. Room large.

Location in a rather commercial district. Second evening meal very disappointing. Room expensive. Bathroom very small and out of proportion to large room.

Was given a disabled room

LARGE BED

NEXT TO A BUSY ROAD THE A1

Meals and room were excellent

Asked for twin beds but got a double with no explanation and a room facing away from the busy A1 but didn’t get that either. However we are were happy to put up with that as the room was very good and we were tired!

Comfy home from home feel Immaculately clean Friendliest staff Good gluten free options for breakfast and staff knowledgeable on allergens.

We loved everything.