The location is excellent, right near the main square (Grand Place), a little noisy on weekend nights.

The room was very stuffy with no flow-through ventilation or air conditioning. With the windows completely open there was still little air movement and it was very noisy. The TV was in an odd and not useful location and the kitchen facilities were the minimum. The internet and water pressure were good.

Nothing.

It was truly filthy. Bugs in the curtains, mould in the toilet, gum in the sheets. Floor was really nasty as well. Told the property about all the issues and left as soon as possible and got no correspondence from them at all and instead they chose to communicate to me through booking customer service . Btw if you’re bothered by loud noises and such definitely don’t recommend this place as it is in a busy street and right across from a police station.

Short walk from metro station and 1 block from the Grote Markt. Top floor (with working elevator) and even had a small outside patio off the bedroom. very spacious, lots of light and views from apartment.

the only windows that opened were in the bedroom so the living room got pretty stuffy even on not very warm days. there were (2) key boxes which was a little more complicated than it needed to be - just have (1) set of keys at first key box.

La ubicación! La limpieza y comodidad

Faltaba algún mueble mesa de luz. Estantes en el baño. Tardaron en solucionar la falta de una toalla. No funciona el lavavajillas. Almohadas malas.

Lo mejor es la ubicación de apartamento

Nada reseñable

L'appartamento è molto confortevole, moderno, ben arredato. Il letto è comodo e la.stanza silenziosa. Si trova proprio vicino alla piazza principale, in una via molto sicura, perché di fonte c'è una stazione di polizIa.

Ev sahiplerine çok tşk ederiz konum mükemmeldi,heryere yakındı.evde tum araç gereçler mevcuttu ayrıca camdan cokrahat meydanı izleyebılıyorduk,temız vehıjyen konusunda ıyıydı.Anahtarı almamızda cok kolaydı

Genel olarak herşeyi beğendik

Everything was fantastic. Communication from the owners was excellent . All facilities were fabulous especially the washing machine .Location was awesome 1 min walk from Grand Place. Keys to open front door to apartment were tricky at first go but fine after that .

L'emplacement et le logement

J'avais précisé que nous étions 2 adultes sollicitant 2 couchages séparés et nous avions bien 2 lit mais avec une seule couette!

Great location, very easy to communicate with our hosts, very clean and cute apartment. Absolute life saver for us in a last-minute bind. Very helpful

My parents were on the bed, I think the spring mattress might have just worn out over time so it was a bit tough on their bodies I think but not at all a deal breaker.

La ubicación fue lo mejor. El apartamento estaba limpio y disponía de todo lo necesario. Las camas eran cómodas.

Por poner una pega, el ascensor no funcionaba y no se nos avisó. El aire acondicionado creemos que tampoco funcionaba, ya que no encendía.

Proximity to Grand Place

Excellent location, pretty big room and bathroom, fully equipped kitchenette. Washing machine, but no dryer, only clothes rack. Apartment located just behind main square. Close to everything- attractions, shopping, restaurants, cafes, grocery store, etc. Only six minutes walk to Brussels Central Metro and Rail Station.

Conditioner was noisy. Strange smell. Very thin and hard towels.

The lift not working on arrival was problematic, the set of stairs available were treacherous & poorly lit.

So close to Grand Place and surrounding streets.

No Air conditioner or fans made it pretty hot in the apartment because the windows didn’t open much.

Location

When I arrived at the property I found out that the elevator wasn't working, which I was not informed beforehand. When I tried to contact the property manager, Gregory, his number was not reachable. I couldn't find the way to the apartment. Then I called the customer service of smart flats, but the customer service guy told me that there is no booking by my name or by the booking confirmation number. The customer service guy was so rude and ignorant, and he did not even bothered to try to solve the situation. Luckily a policeman came to resolve the issue and finally we were able to find our way to the apartment, which was on third floor. One can imagine going up the stairs to the third floor with all the luggage. I was told by Gregory, that the elevator would be fixed next day, but it didn't happen. Later, I found out that the elevator of the adjacent property, which is also managed by the same company, was also not working. The customer service of the company is pathetic. I would definitely not recommend anyone to book this place.

Location could not be any better. Very close to everything . Messages with explicit instructions on how to get in

Lack of lift. Reviewed for at least five months citing lack of lift, messaged days before arrival that lift may be fixed. Hauling cases up four flight is no fun ,we are travelling lightly,still very difficult. Didn’t mind using the stairs without luggage personally but would be difficult for some. A lot of things not wel maintained , ie; sparks when using hairdryer😳, bed one side okay but terrible mattress on other side, terrible. Many lights not working. Outdoor furniture pretty badly worn

The best location you could wish for in a city. Right in the center, seconds walk away from everything, from the historic center, from the best restaurants, from the vibrant nightlife ... very very well located in Brussels. The flat is also very good, small and compact but very comfy ... and ... considering its location, still very quiet. A SUPERB APARTMENT.

Nothing major but the hand gel dispenser was empty in the bathroom, and the kitchen roll was also empty too, which is a little annoying. But other than that everything was superb.

excellent location right near Grand Place so convenient lots of restaurants nearby and easy to walk to most locations

no instructions on how to use washing machine also TV only played radio messaged hosts but no response just an FYI for people who may be older or not very agile shower is in bathtub and it is quite a high step into it

Fantastic location, just a few steps up from the police station so felt safe. Right on the doorstep of Grand Place with all the historic buildings, cafes, bars and general vibe. Halfway through our Europe trip with hostels and small hotel rooms this was perfect to relax, come and go while feeling part of the action even when in the room. The washing machine was fab (detergent included)...not too difficult to figure out even without being able to read the setting options. Access to the building was easy to find and follow instructions from Nancy, however it wasn't quite clear how to get the keys (the keypad on the lockbox was broken and you needed to reach in through the slot to retrieve them). A quick few texts and we were sorted very quickly. We were allowed to leave our bags in the room before it had been cleaned and prepped for us. Was a 20 minute walk from Bruxelles Midi station (arrived on Thalys from Paris). I stayed here with my two teens and we loved the spaciousness incl bathroom. The foldout sofa was made up ready for us. Would totally stay again...the not so good feedback was not a game charger, just a few improvement suggestions.

Room as described, but there were a few things that need fixing as per other feedback. The pillows are odd/flat and either need replacing or provide a 2nd pillow each (we needed to use the small couch cushions underneath to prop up a little more), the mattresses could do with a topper so you don't feel the stiff stitched mattress right under the sheet (otherwise good firmness). The faucet in the bathroom sprays water straight at you/floor and not much gets in the basin. The main door key into the room lock is very stiff and we couldn't initially get it in the lock unless shoved in (which we didn't want to do initially as it felt like it might snap), but that was just the way it was. Didn't use kitchen facilities so can't comment on those, but bigger tea mugs would be great (as well as the little coffee cups provided).

Well equipped apt very close to Grand Place.

the apartment is too close center. it was clean, comfort and cozy. the host’s communication was enough.