Convenient location right by the metro and lots of restaurants. Very clean and good price for the location.

Room was really small and difficult to maneuver, even as just a solo traveler. Also found it frustrating that staff are so strict on towels. I asked for one extra hand towel and was told there was a charge for it which seemed a little excessive. Also there is not daily housekeeping as was indicated in the description at time of booking, housekeeping is every 3 days. Not a huge deal but would have been nice to know up front.

Location.

Room was stuffy. You could hear people in other rooms.

The location was ok but did not make up for this poor hotel.

Almost everything, 6 out of the first 8 photos advertise their rooftop bar but it does NOT look anything like this!! Booked this hotel for how amazing the rooftop bar is portrayed got there on a Sunday only to be told it is closed and has only just started closing on Sundays in November (yet no advertisement of this anywhere). They then said the rooftop is independently owned and they have no control over it yet they use it as the primary marketing tool. When we spoke to the staff and asked for a refund, as it was not what we booked they left us standing there for almost an hour late at night, turned out they weren’t even trying to compensate in anyway, they were doing something else, went to the back had a giggle (I could hear them clearly) came back said nothing and it wasn’t until I approached them again that they said they weren’t doing anything about the refund. All they did was waste an entire night of our holiday. If you have more than one piece of luggage it is almost impossible to stay in their rooms, if you open a suitcase you cannot walk around it and would literally need to jump over it. Basic amenities are not taken to your room, you need to collect them yourself from the reception area which is completely ridiculous and again what the reception area is portrayed in photos is completely different in person! Would not recommend staying here and would avoid this place entirely, it is not worth even the smallest amount of money. Luckily we found a last minute booking elsewhere and left this poor hotel as soon as we could.

Location, a good range of free amenities for the night.

Extremely small rooms. Listed as double on booking but listed as single room on the hotel’s leaflet, weird. Staff didn’t changed mugs, didn’t clean the bins, didn’t make the beds at all for the room to look more decent on daily basis. Trash and towels must be left outside the room, on the floor in the communal corridor which I find to be an extremely bad solution for a hotel which claims to be 4 stars on booking. Definitely not recommended.

The staff, the small but very nice room. The amenities and the location

立地が最高。部屋は狭いがビジネスには問題ない。空調機器が高性能で快適。無料コーヒーマシーンがおいてありがおいしい。シャワーの水量が強い。都会なのに静。

トイレ、シャワー室が少し狭い。か、値段を考えれば問題ない。

It is close to the Mori Tower

There are no extra storage in the room

Best shower in the world

Room quite small but it was clear before the reservation

Great value, nice hotel central in Roppongi. The interior is beautiful and clean, and the staff are always nice!

Only complaint I can think of is that the toilet paper is see-through, so when wiping the water from the bidet off, the paper easily gets soaked through, even with many layers.

Great location, room is clean and staff is helpful

Room is very small, but perfect for one person

Ice Machine 😍

Nice and clean bathrooms. Free soft serve ice-cream :p

Rooms were small which is okay, but our room was right next to air vent of restaurant kitchen. so if we left the air vent opened we would smell the smoke

Soft cream machine is great

AC filter need to be cleaned. The air was a bit smelly when I started the AC.... Like smoking 🚬 smells even though it was a non smoking room.

The staff were nice

Amazing location. Right next to Roppongi station. Lots of convenient shops around. Cross the road to Roppongi massive shopping mall.

Free soft serve ice cream available until 2am. Very kind staff. Laundry facilities, vending machines. Very clean.

Only issue was the bed and pillow was relatively uncomfortable. I’d recommend bringing your own pillow. And the A/C was confusing, however, I can’t read Japanese so I had to get my friend to translate it.

Good location near to the Roppongi Station

Quiet; center of the city

Dont have cabinet for the clothes

Excellent location