Location, clean

Pillows

Great location

Room gets hot in summer, noisy outside, room is small for more than two people.

I liked the key delivery arrangements and the detailed email about everything.

Apartment floor was not clean at all. We had to clean it. Also, for 3 days single towel and just 2 small soaps were provided in the bathroom which was really bad. bathroom was too small.

Not much

Internet did not work on day 1, washing machine key did not work

Location. Easy access system.

Downside if location was external noise. Couch was old and not comfortable.

Wonderful location and very comfortable room

Apartment itself was clean, especially kitchen was new.

We stayed in One Bedroom Apartment A - The apartment unit was on the 5th floor with no elevator (+ one flight walk-up from the unit door as it is an attic). They mentioned no elevator, but they didn't notice in any property description that this place requires 6 flights walk-up. We would have chosen different places if we had known this as we had 4 large luggages. - Our laundry was locked in the washing machine in the basement due to their false advertising and misleading instructions from the management (Instructed us to use the laundry facility in the basement). - Management staff couldn't open the washing machine, even the following day. We had to sleep without proper sleepwear, cancel our tour and plans for the next day, and pay extra 3 hours of street parking until the management fixed the washing machine to get our clothes. - It is a false advertisement that a washing machine and tumble dryer is available for One Bedroom Apartment A, since they don’t provide a plastic key that is required to use the laundry facility in the basement for this room. They instructed to use the washing machine in the unit, but as a traveler, we need both washer and tumble dryer (which was advertise in the listing) and the washing machine in the unit was not working) Avoid this place if you have heavy luggages, and intend to use the washer and dryer. (Unless you are willing to use only washing machine, not a dryer, or walk up and down from 5th floor to the basement countless times)

Very well-equipped comfortable apartment at a good location. We had a very nice stay.

The sofa bed wasn’t prepared for our kids so we had to prepare it ourselves. Although it was not a big problem, but it would have been a good gesture from the hosts if it was already prepared when we arrived.