Ok!

Ok!

Toți clienții hotelului am fost înșelați, aceleași camere s-au vândut pe booking de două ori la persoane diferite. În cele trei zile și două nopți erau câte 10-20 de turiști care așteptau să-și ia în primire camera pentru care plătiseră prin booking, dar era ocupată de altcineva. La fel am pățit și noi, am închiriat două camere, nu au vrut să ne-o dea pe cea de-a doua.. După câteva ore ne-au dat a doua cameră. Alții nu au primit nimic!

Clean room Good breakfast for the price

A receptionist in place that can resolve questions or issues with the facility

Nothing really!

Although this hotel is budget-friendly, my experience was disappointing, and I can't recommend it. I arrived to find that the hotel, listed on Booking.com as Smart Hotel Schönbrunn, is actually called Design & Budget Hotel. I was initially stuck outside, as access to the lobby required a PIN code—which I hadn’t received—and there was no reception staff to assist. Eventually, I managed to get inside when other guests opened the door, only to find several other people in the lobby equally confused about how to obtain their room keys. It turned out that an additional online registration was necessary to receive a PDF with all the codes and instructions for getting a room card, making the process unusually complicated and impersonal. The room had an unpleasant smell, likely from a cleaning product similar to vinegar, which was far from inviting. To add to the string of surprises, I visited the upper floor to buy a coffee but was told by an unfriendly staff member that coffee was only available with the full €13 breakfast. Despite trying to simply buy a coffee multiple times, my request was firmly denied. To top it off, the hotel is situated near a construction site, adding to the overall inconvenience.

Kleines feines Frühstück Top Lage (U-Bahn 10 Gehminuten entfernt) Gutes Preis-Leistungsverhältnis Parken ist bei der Unterkunft möglich

Kleine Zimmer - für einen Städtetrip optimal, aber wenn man mehr Zeit im Zimmer verbringen will/muss, ist es nicht empfehlenswert

Betten waren bequem, Lage gut, Öffis gleich in der Nähe, Parkplatz gleich ums Eck.

Obwohl wir 2 Nächte gebucht hatten, wurde unsere Zimmerkarte am 2. Tag gesperrt, da in der Rezeption anscheinend ein Fehler gemacht wurde. Wurde nach langem Hin und Her richtiggestellt. Leider wurde die Rechnung für die Übernachtung noch immer nicht per E-mail an mich geschickt, obwohl dies mit der Rezeption ausgemacht war.

Musiałem zaplacic za pobyt jeszcze raz, mimo, że 30 lipca 2024 na booking wszystko zostało uregulowane. Opłata poszła z Blik. Na drugi dzień pojechaliśmy do Rijeka na dalszy pobyt, tam również przez stronę booking płaciliśmy w 25 stycznia 2024 za pobyt i wszystko grało. Słaba sytuacja, nie rozumiem dlaczego Pan z recepcji wziął od nas kasę. Pozdr DZIKDGL i Beti

Das es sauber,ruhig und alle nennt waren und hilfsbereit