Very Limited choice on breakfast,only croissants & bread to eat. 10 minutes walk to tram straight into Strasbourg, scary when coming back in dark. Location on commercial/industrial estate.

Location, breakfast choice. Pool closed despite being 28 degrees, rude male receptionist couldn’t/wouldn’t give explanation. Think most of other people there are living there as smell of food in corridors & children trying to get back in rooms unaccompanied. We changed hotel choice to have access to pool however remained covered , very disappointing & waste of money.

Their was a bad smell because of a llack of cleaning, and the bed maitress unconfortable

The pool was good. It was clean

You can hear the people from the other rooms sneezing, coughing, etc... There's not enough connector..

My boyfriend felt bad on the last day and we could stay in a room a couple of hours longer as usual. They dealt with our problem very flexibly.

We had to walk to the nearest tram station for 10 minutes.

Only the fact that it was close to Zenith concert hall, which was the purpose of the trip

The bed was not comfortable, it was not very clean, there was hair all over the bed sheets, not enough sockets, strong smell of food in the room coming from the restaurant downstairs even with the windows closed, and the fact that they did not check my ID makes me question the safety there

the pool was amazing 🤩 Nice and friendly staff. Nice room and bathroom

very warm rooms - no aircon for hot sommernights. lot of noise from the parkinglot in the evening.

Value for money

bed was comfy, near tram station to go to city center. big supermarkets around

we were expecting to having a swim but pool was close. seems fine but I don’t know why they did not open. better to write on description pool is open or not for the guest. i assumed many of guest stay as long term eating or cooking in the room I was able to smell it in hall way I don’t think that wasn’t from restaurant or kitchen. it was not bed smelling but still it was not pleasure to having a smell of those whenever passing hallway to room. charge of payment was wired, half of amount booking.com pended and I had to full pay at reception when I check out and pended money was refunded however amount of final pay was bit different. i booked this hotel I thought everything included however final payment was extra city tax. it’s only 6-7euros total but still better to they mention city tax are not included.