Hotel de la Cité & Spa MGallery
Hôtel à Carcassonne
Hôtel 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
A propos de ce hôtel
Hotel de la Cité & Spa MGallery
L’Hotel de la Cité & Spa MGallery vous accueille dans un château de style médiéval situé à l’intérieur des remparts de Carcassonne. L’hôtel possède un jardin et une piscine extérieure avec vue sur l’église Saint-Nazaire.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Jardin
Adapté aux familles
Carte de Carcassonne
Attractions à proximité
Chambres disponibles
1 Lit King Size • 20 m²
Capacité d'accueil 2
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1 Lit King Size • 20 m²
Capacité d'accueil 2
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1 Lit King Size • 35 m²
Capacité d'accueil 2
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1 Double • 35 m²
Capacité d'accueil 4
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1 Canapé • 1 Lit King Size • 55 m²
Capacité d'accueil 3
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Avis et évaluations
Avis vérifiés à 100 %10.0 / 10.0
Amazing hotel in a fantastic location. Personnel is very friendly and helpful
The only misleading thing is - on pictures family room is advertised as a room with the loft, that kind of separates the main bed from kids beds. But in reality, there are only 1-2 rooms like that. The rest of the family rooms are just a bigger version of a regular room.
10.0 / 10.0
Perfect on every level.
9.0 / 10.0
Great location, service, breakfast. Staff helpful and friendly
Bath slippery- needs a handrail. Awful hairdryer!
10.0 / 10.0
Die Lage ist genial, das Interieur sehr ansprechend. Das Degustationsmenü durchaus lecker, wenn auch nicht gerade günstig. Sollte aber dennoch probiert werden. Und sei‘s auch nur um zu bestätigen, dass man es eigentlich nicht braucht. Frühstück super. Zimmer sehr gemütlich. Aber das Beste von allem, der kleine SPA Bereich. Genau genommen die Massagen. Sowohl meine Frau, als auch ich , waren ausgesprochen der selben überzeugten Meinung: So zart die Masseurin auch figürlich anmutete, das war wiederholt Premium Klasse ! Wir haben definitiv davor noch keine dermaßen guten Massagen erlebt. Die Frau versteht wirklich genial viel von ihrem Fach. Meisterklasse! Mit und ohne Wehwechen. Eindeutige Empfehlung.
Angenehm auch die nächtliche Ruhe. Zumindest jetzt in der Vorsaison. Keine Autos! Die Nachbarschaft zur Kathedrale mit ihren wunderschönen Fenstern. Der Blick über die Dächer - bis zu Schnee bedeckten Bergen (im Mai!).
4.0 / 10.0
Shower over bath was very poor. needs upgrading.
Shower very poor
7.0 / 10.0
Ubicación magnífica.
Desayuno correcto, teniendo en cuenta el tipo de establecimiento. Aunque el zumo de naranja bien podría ser natural.
Surtido de quesos escaso para ser un país productor.
Al no haber podido reservar almuerzo en el restaurante, no disponen de alternativa para poder tomar algún entremés o sándwich tipo croque monsieur.
Tal vez deberían considerar para esta categoría poder ofrecer alguna opción para estos casos; a parte claro está de La Boulangerie, cuya oferta es exquisita pero más bien centrada en pastelería.
Por último, de las dos habitaciones contratadas, una de ellas al regresar a última hora de la tarde, no estaba preparada, esto es el aseo sin hacer, la cama igual.
Naturalmente se solucionó, pero no se corresponde con un establecimiento de estas características.
Aunque secundario, las papeleras no se vaciaron durante la estancia.
Respecto del baño, hace falta fijar el soporte de la ducha pués no queda fijado con seguridad, (puede perjudicarles la bañera si cae repetidamente)
10.0 / 10.0
From arrival the guest experience was exceptional. We were celebrating our anniversary and intend ti return every year. The room was the ultimate upgrade to a luxurious suite and the meal at the barbican restaurant was very special we enjoyed the truffle menu.
Nothing to complain about at all
10.0 / 10.0
Equipe extremamente gentil, em especial a Cristina.
Localização incrível, hotel muito especial! Cafe da manhã muito bom.
10.0 / 10.0
Excellent service, unique and beautiful setting in the walled city. Fantastic Michelin star restaurant.
10.0 / 10.0
We loved the location and the history of the hotel. Our room was gorgeous and had a door that opened into the garden.
There was nothing we didn’t like.
10.0 / 10.0
Amazing hotel within the walls of the ancient city of Carcassonne. Spacious comfortable room with lovely bathroom. Wonderful staff.
Luxury comes with a price tag. But this is a 5 star hotel
10.0 / 10.0
The location, the facilities including the pool, the helpfulness of the staff.
Nothing!
7.0 / 10.0
Location is excellent and parking is available very close by.
Staff were very friendly.
The restaurant was very good.
Personally I think the hotel is more a 4 star rather than 5. Some aspects such as the swimming pool needs a makeover and our bathrooms are looking a bit tired.
While staff were friendly they lack any urgency for drink service and getting pool towels etc. It all seem a bit to hard.
10.0 / 10.0
Location is to die for, just spot on.
8.0 / 10.0
Location was great. Facilities good. Beautiful hotel
I’ve had better breakfasts
8.0 / 10.0
The location of the hotel is excellent. Our room was a good size with an extremely comfortable bed, together with a spacious bathroom. Thank you to all the staff for making our stay so memorable.
The lighting in the room was very dark and we needed the lights on at all times. The shower was above the bath and we feel that in this day and age it would have been preferable to have been a free-standing shower. We ate in La Barbacane restaurant on one night during our stay and although the food was extremely good the selection was a little disappointing with several fish dishes but limited alternative, such as a vegetarian course. The staff and the food's presentation were first-class.
9.0 / 10.0
The location was superb - the hotel is inside Carcassonne. The room was very nice - large, clean and comfortable. The breakfast was fine - plenty of options from the self-serve buffet plus you can order other options from the staff: a selection of yoghurts and local cheeses, breakfast cereals and fresh fruit in addition to the standard hot food: sausages, bacon, eggs. A really good selection of pastries.
A really nice lounge area in the hotel with live music in the evenings - a great place to spend some time with your favourite people.
Due to the time of year, the outdoor pool was closed.
10.0 / 10.0
The hotel is beautiful ‘old world’ with fabulous facilities and friendly professional staff, perfect for a weekend break.
-
8.0 / 10.0
Beautiful location with wonderful views.
Outstanding signature menu at the hotel restaurant Là Barbacane with eight courses on Michelin level dishes. Lovely friendly service.
Fresh milk in the drinks fridge would have been nice!
Unfortunately due to the unseasonal weather we didn’t get an opportunity to enjoy the lovely seated garden or the pool space.
9.0 / 10.0
it’s location in the city walls can’t be beaten. The quality of food and the detail of how it served in the restaurant is exceptional.
9.0 / 10.0
charm
9.0 / 10.0
Excellent family room. Helpful staff, Nice food.
8.0 / 10.0
garden and situation
shower above the bath making it very Awkward to
use
10.0 / 10.0
It’s staying inside a Medieval city! How cool is that? The hotel had old school charm, the staff were all friendly and attentive. The restaurant is Michelin starred. Our room had a large balcony overlooking the castle rampart. So awesome.
TV didn’t work right, was only able to get 2 channels. Not a big deal since we didn’t stay in the room much to watch TV, but at $300 per night in the off season, I would like the TV to work!
10.0 / 10.0
This place is BEAUTIFUL. Book the terrace suite, if you can. You won’t regret it, because being able to see a literal castle sunset from your hotel room is a pretty unforgettable experience. Plus, I went in the off-season, so the room rate was actually less than the incidentals (Michelin-star meal, scallops were to die for, and a ride to the hotel from Toulouse). Extremely good value. The staff were responsive and kind. They left a rose on my pillow for Valentine’s Day, too! This is a great location to see the old city, as it is right inside it.
Absolutely nothing. Perhaps a hot tub would be nice, but I’m sure they’re not allowed in a UNESCO world heritage site.
9.0 / 10.0
The location
The price
9.0 / 10.0
it’s beautiful and the location couldn’t be better!
2 things that don’t change my 5 rating:
- our rooms were in an annex right across the street fro a noisy restaurant that began playing LOUD music each morning before 7am.
- there is ONE taxi service in Carcassonne and if there is a private car company, I couldn’t find it. We arranged for pick up at the train station, through the hotel. This really means nothing. It was very apologetically explained to us at check in.
IMHO, the Hotel needs to tell clients to just get in the taxi queue and wait with everyone else. Going back to the station FROM the hotel was great, but they really can’t guarantee pick up at the station and I would have preferred they just tell me that and we could’ve avoided a lot of frustration.
9.0 / 10.0
Restaurant is amazing. Highly recommend the dinner, it was delightful. Breakfast is perfect, with plenty of selections. Location couldn’t be better.
The pictures of the family room are misleading. We thought the children would have a separate loft area, the room did not have the loft area, it was one large room with a twin couch bed and an additional cot set up. This is usually considered a quadruple room, not a family room, so the space was very small and difficult to maneuver in with older children. It would be ok for families with small children.
FAQ
Combien coûte ce hôtel par rapport aux autres à Carcassonne ?
Le prix moyen d’une location à Carcassonne est de 81 € par nuit. Cette location est 17 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Hotel de la Cité & Spa MGallery. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel de la Cité & Spa MGallery comporte une piscine. Bonne baignade !
La location Hotel de la Cité & Spa MGallery accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Hotel de la Cité & Spa MGallery?
Nous avons trouvé 12 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, internet/wi-fi et parking.
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