Room was so big, staff were nice, facilities were really good especially the onsen, we liked our experience in Takayama and in the hotel. Staff comes everyday at 7pm to put the Japanese bed (futton). They have souviner shop that is huge and has everything honestly.

Maybe it's not an hotel issue but our mistake that we chose the Japanese style room, it's good to try for a day not 3 days in a row as it's not the most comfortable. Hotel was 15' from train station walking so it's not far but not that close to the market and city center. Staff English wasn't all the time understandable.

清潔感があり、お風呂も快適でした。

部屋から大浴場までが遠かった。

Gostamos do espaço, da disposição dos móveis, do serviço prestado

Tudo estava ótimo

空間寬敞舒適，泡湯環境乾淨

冰箱沒清乾淨還發臭

全て良かったです。食事は朝夕大満足でしたし、部屋の露天風呂も広くてゆったりしていて大満足。

とくに無かったです

החדר היה יפני מסורותי ונעים וגדול. מאוד כייף רק קצת ישן מבחינת האיבזור.

The housekeepers will come about 7pm to set up the futons for us. They are very fast n systematic. The room is big and clean. The souvenir shop is big and same price as outside. The onsen is clean and has everything you need.

Tv programme no english

Breakfast was very good but we stayed four nights so a little variation would’ve been nice The public baths were so beautiful and I loved the private bath tub in the room with the view. Having a big souvenir store in the hotel was fun too.

Nothing.

The hotel was 7 - 8 minutes walk from the train station, not particularly easy when you are with your suitcases. However, the hotel offered free shuttles so it was not a problem at all. There is a 7-11 convenience store just 2 minutes from the hotel. My room was in Japanese style, very spacious and comfortable. There was plenty of room for you to move around. The onsens were exceptional. There were two of them. One dedicated for hotel customers, while one opens for day-trip customers. They were not crowded so it was kinda enjoyable to use them.

Don't have much to complain about this hotel to be honest.

The facilities, the restaurants, the Onsen and the staff were exceptional

Nothing

部屋、お風呂、お料理

料金が高かった

The hotel is very nice. It is close to the station (about a 5 min walk), although if you come in on the train, there are buses waiting at the West exit. (Didn't need a prior reservation as I forgot to make one) There are 2 onsens which were very nice and were pretty quiet, despite the hotel being full. There are a lot of tour groups (both Japanese and foreign) that stay in the hotel. The breakfast is amazing with lots of options for everyone - Japanese and Western foods. There is a new wing and an old wing. We stayed in the new wing in a room that was very spacious for Japan with 2 Western beds and 2 single futons. Both were very comfy and comfortable for a family. Note, the Western beds are the size of a double.

The hotel is a bit out of the way from the attractions and the main area of town. 5 min walk the opposite direction from train station. The onsen is closed during the middle of the day for public use, so if you are there to spend all day in the onsen, this may be an issue. Also, they do not loan umbrellas, so if there is a chance of rain, either take your own or be prepared to buy one. Do not choose this hotel if you are looking for a view - we had a view of the fans and parking lot, not sure if maybe the other side of the building had a better view.

The onsens and facilities are amazing! Plus the room was nice, we took a Japanese traditional and we were pleasantly surprised. Nice staff, we had a very relaxing stay.

It is a bit far from the city center, but still worth it, we made it work fine!

お風呂と朝食。 スタッフの対応。

施設の古さ。

The two onsens in the hotel are highly recommended. The outdoor onsen is very nice. The hotel is within walking distance from the rail station. The free shuttle bus to and fro the station is definitely a plus. The room is clean and comfortable. The staff are very friendly.

Difficult to get a taxi in the hotel and in the town.

部屋は広くて、雰囲気もよく、とてもキレイでした。

露天風呂少なかったです

Onsen hotel outside of town. We paid extra for a room in the new tower which was great. Onsen was a nice experience. If you don’t mind a walk to town then this hotel is ok.

We had breakfast included and they allocate restaurants. On the first day they sent us to a run down function room in the old hotel. It wasn’t to a high standard. On the second day we were sent to the nice buffet with omlette chef in the new hotel we booked. When we asked after check in if there was a difference we were assured there wasn’t. This was not the truth. If you pay extra for breakfast and the nicer room you shouldn’t be eating in the old function centre.

The breakfast buffet was good and we also appreciated that they had a shuttle to and from JR Takayama station. The onsen was a nice feature.

The tatami room we were staying in was old and quite small for a family of 4 adults. Definitely could use a refresh.

清潔で綺麗でした

The hotel staff was very helpful and even bow when you walk past the staffs. There was 2 microbus per hour from the Takayama station to hotel. (5 minutes). The room (Japanese style room with tatami) was big enough for 2 people stay and very quiet. There was 2 onsens. A big one on the 1st floor and a smaller one in the basement. The breakfast had plenty of food, buffet style and you can choose to have western/Japanese meals.

The only minus was about 10-15 min walk to the station(no microbus from hotel to station at lunch time) but 20-30 min walk to the Old town (main sights). Also there was a unit bath in the room but very small. Most people would use the onsen (hot springs) facility within the hotel, but for foreigners who are not familiar with onsen may want to use the bath in the room.

I have stayed at this hotel a couple of times. It always exceeds expectations. Within walking distance to restaurants and the traditional tourist centre. Room was amazing. I love this hotel and will be coming back again and again!

Enjoyed the onsen very much

Breakfast is awesome. Onsen is very nice. The room and all of the hotel are super clean and beautiful. Great service. Highly recommend.

Everything is perfect.

The new onsen in the basement is incredible!

good location!

staff’s English not so good