Chauffage un peu juste

It’s a very nice little apartment close to the beach in a quiet neighborhood

Gilles seemed pretty nice before this request, but when I tried changing the dates on Booking more than two weeks before going (so with more than enough time to do so), because I had a hospital visit, the site wouldn’t let me without cancelling the entire trip and getting a refund. I contacted Gilles about it, since the reviews were great and I definitely didn’t want to cancel the property. He didn’t get back to me until a day before me being able to get a refund, asking me if my request was still valid. When I said it was he ignored me once again. This meant I couldn’t cancel the trip anymore and had to pay up anyway. When we brought this problem up again and asked if we could come to a solution together he flat out ignored us again. In the end I learnt a valuable lesson in the fact that I shouldn’t wait on someone else and if money’s involved to just immediately take action so this doesn’t happen again and I have to pay two days extra. I paid a good price to learn this lesson, so I guess I should thank Gilles.